Smarter and faster Customer Service.
Almost 66% percent of consumers switch to another provider after a bad experience with Customer Service (CS). To prevent this churn, Miuros uses artificial intelligence to make CS faster and smarter. Companies like Babbel, Ableton or StarOfService use Miuros at different layers of their CS organisation, from agents up to managers, with task automations, recommendations and new actionable insights. Within a month, some customers reported a 10% improvement in their efficiency and 2x faster replies to their customers.