As part of our Customer Operations Team, you will report to the Director of Professional Services EMEA and work with a team of Product Builders, whose objectives are to ensure our clients’ satisfaction by enabling our AI-solutions suite of products (RPA, Chatbot and IDP) on their end;
Your drivers:
As a lead, you will be challenged to take initiatives to improve internal processes, coach your peers, and be a reference in your field.
Your mission is represented by 3 pillars :
You are responsible for designing, building and implementing use cases on our platform, based on the scoping done with the client at the beginning of the project and ensuring that:
Lead clients’ project from end-to-end to ensure you deliver the value sold on time and with the required quality:
Provide necessary support to ensure our client’s best use of the platform by:
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