At Mangopay, our mission is to power the payment infrastructure and payment operations of the world's biggest and most exciting marketplaces & platforms.

We provide marketplaces and platforms with powerful modular payment and regulatory solutions. Since 2013, we have enabled the success of some of the biggest names in e-commerce, retail, and cutting-edge platforms such as Vinted, Rakuten, Chrono24, La Redoute, Wallapop and over 2,500+ more.

Our team of 400+ is spread across Europe, with offices in Berlin, Dublin, Luxembourg, London, Madrid, Paris, and Warsaw. In an environment where marketplaces and fintech ventures are thriving, we're actively seeking exceptional individuals to tackle the challenges in our field and contribute to our growth. Our commitment to diversity is unwavering, and we are dedicated to promoting employee well-being, inclusivity, and equal opportunities. Joining Mangopay means you’ll be part of a dynamic, flexible, and rapidly growing team.

Job Description

In the context of strengthening its’ Financial Crime Team, and under the responsibility of the VP Compliance, you will contribute to the oversight, control and reduction of the company’s risks.This role can be based in Luxembourg or London.

Your main missions will be:

• Daily management of the Financial Crime Team
• Management of transactional alerts
• KPI reporting
• Projects
• Diverse request handling (Internal & External)
• Deep dive investigations & thematic reviews
• Regulatory requests

Daily Tasks of the Financial Crime Unit

• Working to investigate and detect Financial Crime / Money Laundering / Fraudulent behaviour on our platform
• Working with Sanctions, Salesforce Requests and Investigating Fraudulent Activity
• Reporting of STR/SARs to applicable Financial Intelligence Units
• Constant improvement of internal processes and projects
• Investigating counter terrorism financing and serious financial crimes

Management of Transactional Alerts

• Ensure adherence to AML-CTF legislation and regulations, in addition to internal processes and procedures
• Approval of Payouts and performing suspicious activity monitoring
• Alerts queue management: ensure the workload is appropriately attributed to Financial Crime unit employees
• Validations of escalated alerts
• Escalation to Authorised Management and Head of Compliance as appropriate

Diverse Request Handling (Internal & External)

• Manage the treatment of queries in relation to specific transactions / Clients, from Partner Banks, Platforms, Internal Departments etc.
• Ensure timeliness and quality of answers provided
• Manage treatment of other ad-hoc requests, as needed

Regulatory requests

• Carry out investigation as appropriate in case of regulatory requests, document findings. Co-ordinate with other departments (Finance, Fraud, CSM) as necessary.
• Investigate and respond to specific requests in co-ordination with Legal

Qualifications

• A Financial Crime specialist with at least 5 years professional experience, preferably in the payments/acquisition business.
• Previous team management experience a plus.
• English is Mandatory for this position.
• Any additional language, French in particular, is a distinguished plus.
• Devout problem solver, team player, curious, passionate about payments, with a can do attitude….is it you we are looking for?

Only candidates already residing in the EU and/or with a valid EU work permit are eligible for this position.

Additional Information

• HR Call
• 1st Interview – VP of Compliance
• 2nd Interview – General Counsel

We care about equal employment opportunities, so all qualified applicants will receive equal consideration regardless of their race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.