Explore your future career 🔭
Our ambition for Malt Germany is to transform this market into one of the strongest in Europe!To achieve this goal we are looking for an SMB Account Manager German Market, responsible for developing and growing a portfolio of SMB clients (start-ups, scale-ups and traditional small medium businesses, which we define as companies less than 1000 employees)
As a trusted advisor, you will actively work to ensure Malt is always at the forefront, acting in your clients’ best interests and ensuring a world-class service.
To succeed in this role, you will need an entrepreneurial mindset, adaptability, and a willingness to go the extra mile to guarantee our rapid expansion.
Key responsibilities ✨
Develop a portfolio of active clients within SMB (small medium business) accounts in the German marketAchieve your targets by prospecting within client accounts via an outbound strategy that will allow you to continue to expand your portfolioEnsure the conversion of leads into missions and work in collaboration with the Community team on client briefs and follow-upsGuarantee the quality of projects posted online by ensuring that requests comply with our charter of conduct put in place to protect freelancersSupport clients in their search to help them connect to our best freelance profilesDeploy the Malt reflex: AMs position themselves as a “trusted advisor” and establish a long-term relationship with their clientsCollect and interpret customer feedback to propose improvements to our CRM and our product in collaboration with the Product teamAbout you 🧑🚀
You have previous sales experience ideally in SaaS platform/marketplaceNative-level German and fluent English speakerYou have excellent listening skillsYou have a strong appetite for business developmentYour curiosity and your ability to establish and formalize the short, medium and long term needs of your customers will be a real plusDesire to integrate a fast-paced, intellectually stimulating, caring and demanding work environmentKnowledge of the tech industry (languages and frameworks) is a real asset but not requiredNice to have: existing network in the SMB DACH industryHow to join the mission? 🚀
30 minute call with Chloé, Talent ManagerIn a second step you will meet with your future managerRole play with Hannes our Head of SMB Germany Finally you meet with Nicolas, our General Manager SMB
