Customer experience is important for all companies and we have passion for it. Global Support Centre (GSC) is a division inside IPSOS, based in Prague and dedicated to monitoring and management of customer experience via mystery shopping and its application. The goal of GSC is to support individual IPSOS countries in mystery shopping project management.
For our GSC Quality Assurance team we are looking for:
The Validator will be responsible for the content, language check and transcription of recordings from Mystery shoppers.
Work on big international projects in key players (eg. finance, telco, automotive…) and opportunity to cooperate with world’s biggest clients
Work in the international and inspiring environment
Flexible home office-based work (position is suitable for university students, parents on parental leaves, Expats, etc.)
DPP / DPC / ICO cooperation
Interesting remuneration
Possible start: ASAP
*** Send us you CV or register here: **https://www.ishopforipsos.com/en\_VA/?cookieAccepted=true
Candidate already based in Prague / Czech Republic
Native French or at level C1+ (reading and writing skills)
Communicative level of English language
Dutiful and responsible person
Notebook for the validation work + Basic PC skills