In this full-time role you will work with Hivebrite customers to ensure that they are successful with and delighted by our platform. It will be your responsibility to ensure that the customer is getting value from the platform while building high customer satisfaction. You will work with various internal teams to proactively drive adoption, help clients achieve their business objectives, advise on best practices, and act as the voice of your customers. You will serve as a key point of contact throughout the life of the partnership.
As a Customer Success Manager, you will be responsible for two primary activities: customer retention and expansion. This role reports to the Senior Director of Customer Success.
🌟 PREFERRED QUALIFICATIONS
🌟 RECRUITMENT PROCESS
These companies are also recruiting for the position of “Customer Success”.