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Operations Coordinator

Permanent contract
Salary: Not specified
No remote work


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Job description

Are you passionate about providing exceptional customer service? Do you aspire to gain valuable experience and exposure in a well-established company in Lisbon? Look no further! We have an exciting opportunity for an Operations Coordinator to join our high-growth organization and contribute to both personal and company success.

About Us:We are a well-established company in Lisbon, renowned for our commitment to customer satisfaction and excellence. As an Operations Coordinator, you'll play a pivotal role in our day-to-day operations, ensuring seamless coordination and providing outstanding support to our reception and housekeeping teams.


  • Cultivate strong, trust-based relationships with guests, colleagues, and subordinates.
  • Coordinate and support the reception and housekeeping teams in their daily activities.
  • Employ a holistic approach to problem-solving, ensuring client and guest satisfaction while optimizing resource utilization.
  • Efficiently manage reservations and guest communication (Front Office & Back Office).
  • Lead and manage a small team, fostering their growth and development.


  • Fluency in Portuguese and English is essential; proficiency in French and Spanish is a plus.
  • Located in Lisbon.
  • Prior experience in reception, tourism, or hospitality is required.
  • Flexibility to work weekends and different shift schedules.
  • Ability to thrive under pressure and resolve challenges swiftly.
  • Proven track record of delivering host-focused solutions based on client needs.
  • A team player with excellent cross-cultural collaboration skills.
  • Exceptional multitasking and time management abilities.
  • Detail-oriented with a keen focus on maintaining quality.
  • Enthusiastic about self-improvement and eager to learn.
  • Strong management and coordination skills.
  • Outstanding rapport-building and relationship-building capabilities.
  • Upholding the highest ethical and professional standards.
  • Great working environment within a fast-growing, tightly knitted team.
  • Challenging and diverse tasks that will let you grow day-by-day.
  • Work with multicultural team members and international teams.
  • Exposure to the fast-paced world of high-tech start-ups.
  • A dynamic work environment with flat hierarchies and space for your own ideas.


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