Meet Gorgias, the leading customer experience platform tailored for ecommerce, empowering over 14,000 brands, including Steve Madden and Glossier, to offer exceptional support across channels like email, chat, voice, and social media.

Our one-of-a-kind product transforms how brands interact with their customers through unified customer conversations, AI automations that resolve up to 60% of support requests, and revenue-generating on-site campaigns.

As a leader in the CX space, Gorgias is committed to transforming customer experiences while fostering a sustainable and equitable workplace as a certified B Corporation.

Join us in our mission to deliver effortless support at every stage of growth.

About the Team

💰 Gorgias is seeking a strong Revenue Accountant with extensive knowledge in ASC 606 and an affinity for process improvement within a fast pace organization. This role will work closely with the Controller and cross functional teams to ensure timely and accurate and reporting of revenue.

About this Role

• As a Revenue Accountant, you'll ensure the accuracy and completeness of data in NetSuite, Stripe, and Shopify through meticulous checks. You will collaborate with the Revenue Operations team to address and resolve revenue accounting challenges effectively.

• You will collaborate with external auditors during the annual audit process.

• On a monthly basis, you will prepare and book the revenue entries within our financial reporting system. You will apply your knowledge in revenue accounting to perform revenue reconciliations on and analysis on financial information. You will focus on ASC 606 revenue recognition and help us reconcile Stripe and Shopify.

• You will collaborate closely with the executive, finance, and legal teams, to ensure compliance with all revenue, tax, regulatory and legal requirements.

What You'll Do

• Perform regular completeness and accuracy checks on system reports to assist the team in meeting financial reporting deadlines. Ensure revenue, deferred revenue, and accounts receivable journal entries adhere to GAAP accounting standards

• Strong financial and accounting background, including an understanding of profit and loss, balance sheet and cash flow management, and general finance and budgeting

• Knowledge of IFRS and GAAP

• Conduct ad-hoc analyses, prepare financial statements and conduct reconciliations to drive strategic decision-making

• Establish and implement company-wide revenue accounting policies

• Assist in documenting internal processes/controls as well as developing improvements as appropriate

• Prepare balance sheet account reconciliations and supporting schedules, ensuring completeness and accuracy of applicable ledger accounts

• Assist with monthly financial results analytics

• Assist with external audit and tax requests

• Consistently evaluate areas for process improvement and automation

Who You Are

• A degree in Accounting from a four or five-year college program; Master’s Degree is a plus

• 4+ years of relevant experience. SaaS finance, and revenue experience a must

• Strong working knowledge of ASC 606

• Excellent verbal and written skills to succinctly convey information to executive leadership

• Proficiency in Microsoft Office, G Suite; Advanced Excel skills required.

• Capable of effectively formulating and executing SQL commands on a regular basis.

• In depth knowledge of U.S. GAAP and experience working with internal and external auditors.

• Proficiency with NetSuite or other Accounting ERP systems is a plus

• Collaborative, high-energy professional with excellent communication skills

• High attention to detail and proactive self-starter who enjoys a fast-paced environment and an ability to prioritize, multi-task and meet pressing deadlines

• Exceptional ability to work collaboratively with internal staff and external vendors

• Readiness to assist fellow team members as needed

Nice to have:

• A combination of experience working in public accounting and at high-growth, international SaaS companies

• Strong experience in SaaS accounting, SaaS metrics/reporting & SaaS revenue accounting

• Audit experience

Location

• Hybrid, New York

Perks and Benefits

• 🏖️ 5-week vacation (We follow each country's appropriate PTO Laws)

• 🤕 Paid sick leave

• 🧸 Paid parental leave (16 weeks)

• 💻 MacBook Pro

• 🍽️ Daily lunch stipend ($15/ per workday)

• 🏥 Health insurance with up to 100% of premiums paid for employees - Anthem & Kaiser (CA only) explore our plans

• 👵🏼 Retirement: Gorgias contributes to your 401k 100% of the first 3% of deferred W-2 income, 50% of the next 2% of deferred W-2 income.

• 💆🏻‍♀️ Get up to $700 to set up your workstation at home (working from home should feel breezy)

• 📚 Get up to $2000 of learning material and wellness support per year! This includes $1500 for learning material (such as books, courses, and individual coaching sessions) directly linked to your job scope, as well as a $500 wellness budget. Take advantage of these resources to grow in your role and prioritize your personal development and wellness.

• 🥰 Every quarter, we organize an online company-wide summit to discuss where we’re going and strengthen social bonds. Once per year we organize offsite team retreats and company retreats!

Why join us?

🚀 We're among the fastest-growing startups in the eCommerce ecosystem

🦄 We've built an extremely efficient go-to-market engine

🥇 Work with a talented team you'll learn a lot from

🙏 Join a company where automation and good & clean data are core beliefs shared by all

🎥 Here is an interview with one of our team member’s experiences from our most recent company retreat to Cancun! 

More cool things to know about Gorgias... 😁

• Raised our Series C for $30M in 2022: TechCrunch Article ⬅️

• We went from 0 to 10,000+ merchants using our platform since 2016

• We have a 4.7 rating on Glassdoor & 4.7 Comparably culture score

• What our customers are saying: apps.shopify.com/helpdesk#reviews

• Other positions: gorgias.com/about-us/jobs

• Discover the Gorgias Platform

• Learn about our Compensation Policy

Gorgias ensures equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, veteran status, or any other characteristic protected by law.

Gorgias is committed to the full inclusion of all qualified individuals and will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact accommodation@gorgias.com

Compensation Range: $106K - $117K