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Full Stack Engineer - Search Team - Remote Europe

Permanent contract
Paris
Salary: Not specified
Fully-remote
Experience: > 2 years

Front
Front

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Job description

Front is on a mission to make work happier with the first-ever customer communication hub. Relationships are everything in business, but they’re hard to maintain as a business grows because traits like trust, compassion, and empathy are human qualities that have been difficult for technology to scale. We’ve reimagined the way businesses communicate by bringing customer conversations to the center of one’s focus. Today, nearly 8,000 businesses have discovered that they can still grow their business and keep the human touch. The world is on course to work happier. We believe our role is to accelerate and shape this path in three ways: the product we make, the culture we live, and the example we set. 

With $204M in funding, Front is backed by Sequoia Capital and other leading venture capital firms, as well as independent investors including top executives of Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including #4 on Fortune’s Best Workplaces in the Bay Area™, Inc. Magazine's 2022 Best Workplaces list, Forbes Best Startup Employers 2022 List, Best workplaces for Millennials 2022 list, and Y Combinator's list of Top Companies in 2022.

At Front, our search stack powers intelligent features and algorithms that help surface the most relevant results to users all across the product, improving product navigation, usability and delightfulness. We’re looking for talented, self-motivated engineers with a background and interest in search to join Front's core search team based in Paris. With work on the team ranging from conversation search to contacts autocomplete and spans the Front web, desktop, and mobile apps, we've only begun to scratch the surface of what we hope to see evolve into a unique, universal search experience that underpins the customer communication hub of the future.

We are able to hire remotely in France, the UK, Ireland, and Poland.

What will you be doing?

  • Bring your search expertise to the team to transform our ideas into features, and improve the search experience for thousands of customers
  • Have an impact on all the searchable resources at Front and beyond and become a solid contributor to the organization
  • Improve our existing algorithms models to increase search accuracy
  • Partner closely with researchers, designers, product managers and other engineers
  • Some numbers (across 2 regions 🇺🇸 and 🇪🇺) 🔥:

  • In-house managed Elasticsearch clusters
  • 120 TB of production data
  • 650M of search queries served per day
  • 465M of indexing queries processed per day
  • What skills and experience do you need?

  • Product-minded: committed to building the best user experience.
  • First experience building highly available, large-scale distributed search systems at a large-scale internet service (example: Elasticsearch)
  • Knowledgeable about modern web technologies and an appetite to learn new ones, e.g. Node.js ES6, React, Redux, TypeScript
  • Ability to thrive in a dynamic, fast-paced, collaborative, and high-growth environment.
  • Understand the trade-offs between different engineering solutions when solving a problem, value pragmatism over idealism
  • Bonus

  • Rigor in A/B testing, test coverage, and other software development best practices
  • Experience working with complex data models at scale
  • What we offer

    ✨ Competitive salary

    🤝 Equity (we are post-series D & backed by some of the best VCs in the US)

    🏥 Private health insurance fully covered by Front

    💪 Flexible Fridays - learn more here!

    🏡 Flexibility to work from home 3 days/week (unless posted as a full-remote role)

    🛋 Mental health support with Modern Health

    🍼 Family planning support with Maven

    Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

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