Do you enjoy solving operational challenges and turning complex workflows into efficient, automated solutions? As an Implementation Analyst, you’ll play a central role in building and optimizing the document processes our clients rely on.

🎟️ Your Mission

As a key player in our team, you’ll contribute to automating and optimizing document workflows for our clients. Your role will include:

• ⚙️ Automating document generation using our internal platforms.

• 🧩 Designing and maintaining pre-built templates, contributing to a robust and scalable template gallery.

• 🔍 Conducting thorough quality checks to ensure accuracy across data and document outputs.

• 📝 Documenting and escalating feedback, helping improve our product and internal processes.

• 🔄 Managing client requests throughout the implementation process to ensure a smooth experience.

• 💬 Providing occasional real-time technical guidance via chat when needed, ensuring clients receive clear and efficient support.

• 🌱 Taking on additional responsibilities aligned with your strengths and interests to broaden your impact.

🔎 Your Skills & Profile

We’re looking for someone analytical, curious, and solution-oriented — someone who enjoys understanding how things work and improving them.

• 🎨 Design & Presentation: Comfortable working with PowerPoint or Google Slides.

• 🗣️ Communication: Clear, concise, and structured.

• 🌍 Languages: Fluent in English (additional languages are a plus).

• 🧠 Problem-Solving: Pragmatic, resourceful, and able to prioritize effectively.

🎒 Further information

What makes this position at Ezus special.

• 1000€/month salary

• Swile restaurant card (13€/day)

• 50% participation in the cost of public transport 🚋

• Possibility of transforming the internship into a permanent contract at the end (CDI)

• Coffee, tea and fruit available daily 🍇

• Weekly/monthly team afterworks 🧗

• Office in the heart of Poissonnière (10e Paris) 💼

• A key opportunity to join a fast-growing startup in TravelTech.

• A passionate and collaborative work environment with a real team spirit.

📋 Recruitment process

1. 30-minute online interview with Nadjib or Pierre (TAM)

2. 45-minute interview with a CSM.

3. 60-minute final interview with the Head of Ops and with others members of the Ops team.

🚀 To apply

No need to go all Baudelaire in your Cover Letter: a sincere and direct email (or Linkedin link) will be more appreciated.