🌍 Join Our Talent Pool: Freelance Insights Consultants

Help empower global brands by delivering strategic insights and data excellence. We’re growing our freelance network to support the Set-Up & Implementation (SUI) team within our Customer Services Department - driving progress toward a desirable and meaningful future for clients across industries.

💼 We welcome diverse expertise from:

🔹 FMCG
🔹 Luxury & Beauty
🔹 Energy & Water Management
🔹 Telecom Infrastructure
🔹 Automotive Production
🔹 Technology & Digital Services
🔹 And beyond - help us explore new frontiers!

🧠 About the Role

As a Freelance Insights Consultant, you’ll collaborate on high-impact client projects where data meets purpose. You’ll play a crucial role in enabling excellence across every stage - from setup and analysis to delivery - helping brands unlock smarter, more sustainable strategies.

1/ Set-up & framework development

• Define the project scope in collaboration with Sr. SUI Managers and the clients

• Support majority of framework development through research and data gathering to better understand the client’s context

• Own the briefing process, ensuring clear queries and source lists for client validation

• Conduct quality checks throughout the process, ensuring accuracy and completeness

• Oversee data metrics, ensuring data integrity from start to finish at the most granular level

• Analyze large datasets and derive actionable insights to support project execution

• Co-run client meetings, supporting discussions with relevant content and assets

2/Project activation & delivery

• Brainstorm and define potential solutions with Senior SUI Managers based on client briefs

• Lead the development of assets such as workshops, presentations, and deep dives

• Own project the management and delivery, ensuring high-quality execution and outcomes

Additionally, you will be SUPPORTING with

3/ Account management

• Contribute to account roadmaps and strategy discussions, providing insights during planning meetings. Align on feasibility, timelines, and priorities across different accounts.

• Gather and transmit client feedback to relevant stakeholders

• Support the content creation for sales meetings and project kick-offs

4/ Onboarding & socialization

• Participate in initial onboarding with the core team, ensuring a smooth handover to Customer Success Manager or Account Director

• Provide input on onboarding assets (manuals, weekly updates, feature communications), collaborating with marketing on final execution

🤝 You’re the perfect fit that we’re looking for if you possess…

• Experience in strategic insight or data analysis across a range of industries, ideally within a strategic research agency, growth & innovation consultancy, or management consulting firm

• Strong data-driven mindset, with the ability to analyze complex data, extract meaningful insights, and translate them into actionable strategies

• Previous experience working in SaaS B2B environment is a plus

• Previous experience with fortune 500 brands is a plus

• Good level of experience with tools like MS Excel is mandatory

• Ability to manage multiple projects, ensuring quality and timely delivery

• A creative problem-solver; able to think both analytically AND creatively, and bring a fresh perspective by connecting the dots in unexpected ways

• Exceptional communication and interpersonal skills, with the ability to build strong relationships both internally and externally with clients. You will play a key role in shaping product development by gathering and incorporating valuable customer feedback

🤖 Bonus points if you’ve explored AI in your work

• We’re not just building with AI, we’re working with it, too. We’re especially excited about people who’ve explored AI in their own workflows, side projects, or teams. If you’ve used AI to make things faster, smarter, or more creative, we want to hear about it - make sure to share during the interview!

• 30 mins chat with Julie, Talent Acquisition Specialist

• 30 mins chat with the hiring manager