⭐ About the team: DataDome’s Platform Technical Product Manager works with Infrastructure and SRE Engineering teams to plan platform growth and improvements as DataDome continues to rapidly scale globally. The Product management team is tasked with building the future products and capabilities of DataDome. This work includes refining the User Experience (UX), User Journey (UJ), translation of customer growth into platform development plans, and supporting the discovery of insights related to bot activity through intentional design. The Product Management and Design teams works closely with the Engineering teams to bring these designs to the final product deployed on the platform that this position will own. This position will be part of and leading a cross-functional team through collaboration, rapid refinement of ideas to maintain our high performance SaaS platform is key to continuing to excite our customers and lead the market with the highest rated product user experience. This role will report to the Vice President of Product Management and have frequent opportunities to contribute to many projects, customer interactions, platform / vendor management, attend and speak at industry conferences.

⭐ We’re looking for Technical Program Manager - SaaS Infrastructure & Platform in Paris!

More and more DataDome's customers are struggling with volume of attack traffic they see on a regular basis. Geographically distributed world-wide, DataDome is committed to realtime detection of bot threats and protection of our customer’s infrastructure and applications.

In order to meet the demands of a global, real-time protection need, DataDome builds and maintains distributed infrastructure for both front end and backend service delivery.

This role will be critical in defining the key requirements of infrastructure build outs, the evolution of our SaaS platform as we scale the business and partnering with Engineering to structure our growth globally. This role will be critical in DataDome’s ability to continue leading in our unique approach to protecting customers as well as have the opportunity to define new cloud-based products and services to expand our growing portfolio.

You will be more specifically in charge of:

• You will be attached to the Product Organization and will work in strong collaboration with the technical team, specifically the infrastructure and SRE team in scaling our SaaS infrastructure.
• You will own the DataDome infrastructure roadmap ensuring delivery of key SLA driven performance envelope enabled through key worldwide infrastructure deployments and scaling elements.
• You will bring a strong developer leadership to partner with engineering teams and leadership for successful delivery of new POPs, distribution of data, and key elastic services for SaaS delivery of our market leading product.

Main activities:

• Technological watch on potential new integrations and partnerships
• Technological watch on competition
• Propose new ideas and developments to our tech team
• Challenge our current integrations (performance, ease of deployment, documentation, etc.)
• Collect and analyze feedbacks and requirements coming from our customers tech (Dev & DevOps) teams
• Propose technical solutions to our customers
• Propose external events (like meetups) to contribute to or events to host
• Contribute to tech blog articles (Dev & DevOps)

Contributions:

• Own the technical product roadmap (integrations / modules and partnerships)
  • Quarterly reviews and updates with CI/CD pipeline
• Individual contribution as POCs, evolutions or bug fixes
• Epics and tickets in JIRA
• Calls or meetings with customers
• Post mortems reviews
• Meetups or events contribution/organisation
• tech blog articles (Dev & DevOps)

👤 It would be great if...

• At least 5 years of experience in a SaaS B2B company or consultancy
• Strong technical expertise in Software Engineering, especially in Web stacks.
• Strong global architectural skills
• Good organizational & leadership skills
• Great Communication skills with peers and external
• Understanding of GDPR and global data privacy best practices
• External APIs stability and maintainability

What are the next steps?

• If your application is selected, our Talent Acquisition Manager will contact you for a first chat
• You will then meet with our VP Product Manager
• You will do a case study and present it to our VP Product and team members
• The final step will be a 1to1 meeting with our CTO
• Welcome to DataDome!

🦄 DataDome’s bot and online fraud protection detects and mitigates attacks with unparalleled accuracy and zero compromise. Our machine learning solution analyzes 3 trillion signals per day to adapt to new threats in real time. Hundreds of enterprises worldwide—including Reddit, Rakuten, and AngelList—trust DataDome’s solution and 24/7 SOC experts to protect their mobile apps, websites, and APIs against online fraud, ATO, carding, scraping, layer 7 DDoS, credential stuffing, and more.

A force multiplier for IT and security teams, DataDome is fully transparent, easy to deploy, and frictionless for consumers. We offer the only secure, user-friendly, and privacy compliant CAPTCHA integrated with our complete 360° bot detection solution. With 25+ regional PoPs and autoscaling technology, DataDome responds to requests with zero latency and no impact on the speed of protected platforms.

Consistently ranked a top G2 Leader in Bot Detection & Mitigation, DataDome was also named a Strong Performer in the 2022 Forrester Wave: Bot Management, placed 21st in cybersecurity on the 2022 Inc. 5000, and won the 2023 SC Awards Europe for “Best use of Machine Learning/AI”. Certified a Great Place to Work in the US and France, DataDome’s team of BotBusters spans the globe.

DataDome is an equal opportunity employer, and proud to be committed to diversity and inclusion. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.