This position is no longer available.

Customer Success Manager France - Dailymotion Advertising (All Genders)

Permanent contract
Paris
Salary: Not specified
No remote work

Dailymotion SA
Dailymotion SA

Interested in this job?

Questions and answers about the job

The position

Job description

Serve as advertiser and agency point-of-contact for all campaign-related inquiries from start to finish of campaign lifecycle. Your main KPIs are client’s conversion and retention. Your scope will include, but is not limited to, the following:

  • Respond to RFPs and client inquiries working closely with Sales directors, AdOps and Marketing teams
  • Identify opportunities for key accounts and build strong advertising recommendations to meet client needs and objectives
  • Expand and develop client relationship (client retention, growth, renewal, and client satisfaction)
  • Conduct in-depth analysis of campaign performance and develop actionable insights/recommendations for future campaigns in form of post-campaign reports
  • Collaborate with AdOps team to secure campaign delivery
  • Collaborate with Sales Marketing team to build strong and effective media and insights solutions
Informations supplémentaires

At Dailymotion, we empower candidates to take action. If this job sounds like a great opportunity for you, be confident in your skills, we are always happy to meet you! If needed, we can accommodate our recruitment process for your special abilities.

Location: Paris 

Type of contract: CDI 

Start Date: November 2023 

🔍Want to learn more about us:

  • Dailymotion.com
  • New-York office - BuiltIn
  • Offices in France - Welcome to the Jungle
  • Our articles  
  • 💰 Saving Plan Vivendi 

    🕶️  Living Employee Culture (Events / Trainings / Partys / All hands / Dailymotion tradition…) 

    🚀 Career development support (training / internal mobility / compensation cycle / 360 quarter feedback review …)

    🏥 High-end Health Insurance and Personal Services Vouchers (CESU)

    ⛱️ Paid Time off 

    ✅ Meal Vouchers – Public Transport and Bike refund 

    🎡European Economic and Social Committee (sport membership/cinemas vouchers/gift vouchers/discount) 

    I'm interested


Preferred experience

  • A first experience in digital advertising and client facing roles is a plus 
  • Excellent organizational, interpersonal and communication (written and verbal) skills
  • Solid computer skills including advanced knowledge of MS suite
  • Strong attention to detail and organizational skills; ability to contribute to process improvement, inventing and simplifying within existing processes
  • Ability to handle multiple priorities
  • Strong analytical skills
  • Problem identifier and problem solver
  • Ability to function equally well independently and as part of a team

Want to know more?

These job openings might interest you!

These companies are also recruiting for the position of “Customer Service”.

See all job openings