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Customer Success Manager EMEA - Dailymotion Advertising ( All genders)

Permanent contract
Paris
Salary: Not specified
No remote work

Dailymotion SA
Dailymotion SA

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The position

Job description

Joining the Dailymotion sales marketing team means taking an active part in creating value for the company by helping to roll out premium advertising campaigns on our video catalog.

Dailymotion is actively looking for a Customer Success Manager within our Sales Marketing EMEA team. Serve as advertiser and agency point-of-contact for all campaign-related inquiries from start to finish of campaign lifecycle. Your main KPIs are client’s conversion and retention. Your scope will include, but is not limited to, the following:

  • Respond to RFPs and client inquiries working closely with Sales directors AdOps and Marketing teams
  • Identify opportunities for key accounts and build strong advertising recommendations to meet client needs and objectives
  • Expand and develop client relationship (client retention, growth, renewal, and client satisfaction)
  • Ability to work on push to increase revenue on his/her accounts
  • Conduct in-depth analysis of campaign performance and develop actionable insights/recommendations for future campaigns in form of post-campaign reports
  • Collaborate with AdOps team to secure campaign delivery
  • Collaborate with Sales Marketing team to build strong and effective media and insights solutions
Additional Information

At Dailymotion, we empower candidates to take action. If this job sounds like a great opportunity for you, be confident in your skills, we are always happy to meet you! If needed, we can accommodate our recruitment process for your special abilities.

Location : Paris

Contract Type : Permanent CDI

Start date: ASAP

Want to learn more about us:

For the France offices 

🏡Hybrid Work Framework (4 types of remote work : Full office /Flex office (1/2 days remote) / Flex remote (1/2 days at the office) / Full remote + ability to work 3 month abroad)

💰International Group Savings Plan offered through the Vivendi Group

🍼8 weeks paid Paternity leave or Co-parental leave

🕶️Excellent Employee Culture (Company Events / Trainings / Parties / All hands …)

🚀Career development support (training / career check-in with HR / internal mobility / compensation cycle / 360 quarter feedback review …)

🏥Company-paid Health Insurance and Personal Services Vouchers (CESU)

🚇Commuter benefit coverage - Public Transport and Bike refund

🏖️Paid Time off – RTT and Saving time plan (CET)

✅Meal Vouchers

🎡Workers representatives committee(sport membership/cinemas vouchers/gift vouchers/discount) 


Preferred experience

  • At least 1 year of experience in adtech, media agency or saleshouse on a similar position.
  • Understanding of key notions in programmatic and digital advertising ecosystem.
  • Excellent organizational, interpersonal, and communication (written and verbal) skills
  • Fluent in English
  • Solid computer skills including advanced knowledge of MS Suite
  • Ability to handle multiple priorities.
  • Strong analytical skills
  • Problem identifier and problem solver
  • Ability to function equally well independently and as part of a team

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