Technology Support Specialist/Спеціаліст технологічної підтримки

Permanent contract
Kyiv
Salary: Not specified
A few days at home
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BlaBlaCar
BlaBlaCar

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The position

Job description

About BlaBlaCar

BlaBlaCar is the world’s leading community-based travel app enabling 27 million members a year to carpool or travel by bus in 21 countries. Our team of 800 employees counts over 50 nationalities and is spread across our 5 global offices, 30% working fully remotely.

Your Mission:

We are looking for a Technology Support Specialist to join the "Technologists Team" at BlaBlaCar. Their mission is to  support the trouble proofing process of company's products, their testing and development.

Your Responsibilities:

  • Monitoring and testing of BlaBlaCar’s internal  & external systems’ functions 
  • Providing daily support to our external B2B partners
  • Animate coaching & training sessions for new Bus providers and external agents
  • Maintaining, filling and editing data into the systems
  • Work on improving the interface and functionality of the systems
  • Your Qualifications:

  • PC proficiency at the level of a confident user (working with internal unique system/products)
  • An analytical mind, the ability to complete assigned tasks clearly and competently
  • Responsible, attentive, perseverance, highly self-organized, learning ability, punctuality- these adjectives define you :)
  • Proficiency in English (B1-B2 level) and fluent Ukrainian are a must have
  • Fit with our BlaBlaPrinciples
  • Thriving in a collaborative, fast-growing and innovative environment
  • Ability to take ownership, aligned with business priorities
  • Previous experience in online marketplaces, logistic and transportation companies will be nice to have.
  • What we have to offer

  • Full remote possible in the country of employment
  • Financial support for home office equipment
  • 24 days holidays per year
  • 12 days of public holidays
  • Local meal compensation (3300 UA/month)
  • Public transport compensation (455 UA/month)
  • Mental health/psychological support (Moka.care + corporate individual/group therapy sessions)
  • Private health insurance
  • Personal growth via trainings, mentorship, internal mobility programs, and English classes
  • Employee Stock ownership plan
  • Regular team building events
  • 1 day off per year to test our product
  • 1 day per year for social engagements with non-profits
  • Interested in joining the ride?

  • a 45-min video-call with one of our Talent Acquisition Managers to get to know you, understand your career expectations and answer your questions
  • a 45-min video-call with our Technologists Team Lead- Tatyana Lakhno, to deep dive into the role and understand more about your profile
  • a 45-min video-call with Tatyana Lakhno & Oleksandra Itskovska, for a vision fit and rounding off the process
  • Our hiring process lasts on average 25-30 days, offers usually come within 48 hours.

    Not sure yet?

  • Check out our 100 reasons to join BlaBlaCar!
  • BlaBlaCar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you don’t meet 100% of the qualifications outlined above, tell us why you’d still be a great fit for this role in your application.

    Want to know more?

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