Build the Future of Fair Music with Us

At Sentric, we're on a mission to provide artists with the fairest deal in the music industry. Our core values of Honesty, Originality, Progression, and Kindness aren't just words on a wall - they guide how we work, how we treat each other, and how we build technology that makes a real difference.

We're looking for a Staff Full Stack Engineer to join our Product Engineering team at our newly fitted head office in the centre of Liverpool. This is our most senior individual contributor role - a technical leadership position that shapes how we build, scale, and evolve the systems behind Sentric Music and Believe Publishing.

About the Role

As a Staff Full Stack Engineer, you'll own the technical direction across our full stack - from backend services and cloud-scale databases through to user-facing applications.

Working alongside our existing Staff and Front End Engineers focused on backend/data and infrastructure, you'll complete a senior technical leadership team that covers the full breadth of our engineering discipline.

This isn't a purely hands-off role. You'll lead by example - writing code, designing architectures, and mentoring engineers - while also operating at a strategic level, aligning technical decisions with business objectives and guiding investment in product development technology. You'll work across Product, Engineering, and Innovation functions, engaging stakeholders at all levels to ensure we're building the right things the right way.

What You'll Do

Technical Leadership & Strategy

• Shape and own the full stack technical roadmap, ensuring alignment with product and commercial goals.
• Provide technical direction, mentorship, and guidance across the engineering team - raising the bar on delivery efficiency, developer experience, and engineering culture.

Architecture & Design

• Lead the design of scalable, secure, and maintainable software architectures —balancing delivery speed, operational cost, and quality.
• Support the design and evolution of cloud-scale data architectures, ensuring our application databases - including Elastic - are supported by scalable application architecture to perform reliably under growing demand.
• Drive the architectural design of a federated authentication subsystem and RBAC solution, enabling secure, scalable identity and permissions management across our platform and its integrations.
• Act as a technical consultant to business stakeholders, translating complex requirements into pragmatic solutions.

Delivery Efficiency, Observability, Monitoring & Alerting

• Drive continuous improvement in delivery efficiency - identifying and removing bottlenecks in how we build, test, and ship software.
• Champion observability, monitoring, and alerting as first-class engineering disciplines - ensuring our systems are instrumented with meaningful metrics, structured logging, distributed tracing, and actionable alerts.
• Use operational data to inform decision-making - proactively identifying performance degradation, capacity constraints, and reliability risks before they impact users.

Hands-On Delivery

• Design, develop, and deploy across the full stack using C#, ASP.NET, TypeScript/JavaScript, ReactJS, Tanstack, Tailwind CSS, Express, HTML, CSS, SQL, Elasticsearch, and AWS.
• Build robust, secure APIs and integrate with third-party services and platforms.
• Lead with upfront technical design, tracer implementations, workshops, and code reviews to ensure engineering efforts succeed.

Security, Compliance & Quality

• Enforce security best practices and compliance with relevant regulations (including GDPR) throughout the software development lifecycle. Conduct security audits and threat modelling, proactively mitigating risk.
• Uphold uncompromising quality standards, optimising for application performance and resilience.

Research, Innovation & Incident Response

• Stay ahead of industry trends and emerging technologies, evaluating their potential for adoption. Maintain a view of the commercial landscape - aligning innovation to maximise differentiators and identify opportunities for disruption.
• Lead by example in resolving complex technical issues and coordinating urgent incidents, leveraging observability and monitoring tooling to accelerate root cause analysis and resolution.

SET THE TONE WITH US

Working at Believe means having individual and collective impact in a fast-growing company!  

At all stages of their careers, Believers are an important part of what we are doing: shaping the future of the music industry. 

We need teams that truly reflect the diversity of our clients: our international presence is an inspiring and enriching work environment for each one of us, with daily opportunities to connect with our colleagues all over the world. 

We have two hearts at Believe - our People and our Artists. 

We believe in THE POWER OF OUR PEOPLE, who grow every day to develop their potential… We aim to provide our Believers with the best environment to thrive. 

ROCK THE JOB 

•25 days annual leave increasing with length of service (28 days at 3 years, 30 days at 5 years)

•1 day off for your Birthday & 1 day off to move house each year.

•Salary sacrifice pension with matched employer contributions

•Life Assurance and Group Income Protection Plan

•Optional Private Medical Insurance (BIK) 

•Enhanced Employee Assistance Program

•Believe Academy - dedicated learning and development platform

•Hybrid working options for all teams

•Sociable office spaces

•Monthly wellbeing initiatives

SING IN HARMONY  

•Ambassador program: an employee volunteering initiative dedicated to all Believers interested in having a positive impact on Diversity, Equity & Inclusion (DEI), wellbeing and the planet.

We are committed to having a workforce that is representative of the community it serves at all levels of the organisation. We, therefore, welcome applications from all backgrounds and all sections of the community regardless of age, disability, gender, race, religion and sexual orientation.

Requirements

• Right to work in the UK.
• Ability to work on-site at the Liverpool office (hybrid role).
• Demonstrated experience delivering complex, distributed applications across

the full stack, with a strong focus on cloud-scale application databases and

application security. This is non-negotiable - our platform processes vast

volumes of music publishing data, and we need someone who has operated at

this level and understands the challenges that come with it.

We're Also Looking For

• Extensive experience as a full stack engineer, with deep expertise across both backend and frontend technologies.
• A proven track record of technical leadership at a senior or staff level - influencing architectural decisions, mentoring engineers, and driving engineering culture.
• Strong experience with C#, TypeScript, ReactJS, Tanstack, Tailwind CSS, relational databases, Elasticsearch, and cloud platforms (AWS preferred).
• Hands-on experience implementing observability, monitoring, and alerting strategies using tools such as Elasticsearch, CloudWatch, Datadog, Grafana, OpenTelemetry, or similar - and a track record of using operational data to drive measurable improvements.
• Experience designing or implementing federated authentication and RBAC solutions - with a solid understanding of identity protocols such as OAuth 2.0, OpenID Connect, and SAML.
• The ability to engage effectively with both technical and non-technical stakeholders, translating business needs into sound technical strategy.
• A genuine commitment to quality, continuous improvement, and the development of others.

Bonus Points

• Experience running .NET applications in AWS.
• Experience with the CWR standard.
• Familiarity with the music publishing industry or related fields.

What We Offer

• The opportunity to make a real, positive difference in the music industry.
• A competitive salary and benefits package.
• A supportive, inclusive work environment built on shared values.
• Flexible work arrangements (hybrid model - Liverpool office).
• The autonomy and influence that comes with our most senior technical role.
• Opportunities for continued professional growth at the cutting edge of product engineering.

Join us in delivering fairness to the music industry. If you're ready to lead at the highest technical level and help shape what comes next - we'd love to hear from you.

RECRUITERS/ AGENCIES: We have nothing but respect for your role in the industry but we are unable to engage your services at this time.

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