Partner Account Manager DACH & BeNeLux

Job summary
Permanent contract
Berlin
Salary: Not specified
A few days at home
Experience: > 2 years
Skills & expertise
Portfolio management
Technology integration
Decision-making
Communication skills
Negotiation skills
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Aircall
Aircall

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Questions and answers about the job

The position

Job description

Aircall is a place where voices are valued.

Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 18,000+ customers (and growing) to make authentic, human connections.

Conversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world – Paris, New York, Sydney, Madrid, London, Berlin, or at home – everyone has a voice that is valued.

Whatever your background, wherever you’re from – we want you to join the conversation. Let’s talk.

We are seeking a driven and dynamic individual to join our DACH & BeNeLux Partnerships team in the Berlin office. You will play a pivotal role in our regional growth and development of one of our largest partner ecosystems. 

As Partner Account Manager, you will help us grow the pipeline and revenue through our strategic integration partners (such as HubSpot, Salesforce, Intercom, Zendesk, Pipedrive etc) but also with our channel partners (System Integrators, Solution Partners, Digital Consulting firms etc).   

This role is for the Aircall office in Berlin (at least three core days at the office).

Key Responsibilities:

  • Partnership Development: Drive engagement, enablement, pipeline, and revenue for one of Aircall’s key markets. Actively manage a portion of the partnership portfolio, contributing directly to partnership targets and success. Build and cultivate lasting, meaningful relationships with our partners’ teams to increase awareness of the Aircall integration.
  • Communication: Effectively communicate our vision, value proposition and technological aspects of the product to our partners. Conduct presentations and demos to support partner enablement and to drive lead generation and partner retention.
  • Cross-Department-Collaboration: Work in tandem with our internal sales and CSM teams to leverage synergies, drive sales and ensure a unified approach to our partners.
  • Performance Management: Track the operational side of the business by capturing opportunities in Salesforce and managing the sales process together with the wider Aircall sales team.
  • A little more about you:

  • Dynamic & Tech Savvy: We’re looking for someone who is comfortable operating in a dynamic environment, you take initiative and are excited by complex challenges.
  • Team Player: Committed, ambitious, humble, with a systematic approach to working, but most importantly - a great team player! 
  • Analytically Minded: Driven to meet and exceed quarterly targets. Systematic approach to working, your decisions are data-informed.  
  • Strong Communicator: Networking and relationship building are important to you. We are looking for someone outgoing. You are confident to interact with senior-level points of contact.
  • Cultural Fit: You align with Aircall's core values and culture, bringing a positive, can-do attitude, a passion for technology and innovation, and a commitment to driving growth in the DACH region.
  • We believe that these qualities, combined with your professional skills and experience, will make you a standout candidate and a valuable addition to our team at Aircall.

    Qualifications:

  • Bachelor’s degree in Business, Sales, Marketing, or a related field.
  • You have at least 2-3 years of experience, ideally in partnership development, in a competitive, data-driven environment. 
  • You have a strong understanding of SaaS business models and an interest in technology
  • Analytical and strategic thinking abilities, KPI driven approach.
  • Excellent communication, negotiation, and interpersonal skills.
  • Confident communicator, native in German and fluent in English
  • Deep understanding of the DACH market, BeNeLux experience a plus.
  • Aircall is constantly moving forward. We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality.

    Let’s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.

    We’re creating a place where great people trust one another and thrive together.

    People flourish at Aircall and now is the time to be part of the team and the journey we’re on.

    Why join us?

    🚀 Key moment to join Aircall in terms of growth and opportunities

    💆‍♀️ Our people matter, work-life balance is important at Aircall

    📚 Fast-learning environment, entrepreneurial and strong team spirit

    🌍 45+ Nationalities: cosmopolite & multi-cultural mindset

    💶 Competitive salary package & benefits

    DE&I Statement: 

    At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. 

    We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.  

    We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.

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