Company Description

Accor Tech & Digital is the power engine of Accor technology, digital business and transformation. Our 2,000 talents are committed to deliver the best tech and digital experiences to our guests, hotels and staff across 110 countries and to shape the future of hospitality. 

Accor Tech & Digital, jobs in the tech field where intelligence is above all human ! 

Job Description

We are the Digital & Business Factory of the Accor Group, the innovation and transformation laboratory of the global leader in the hospitality industry; 

With our 700 - Heartist®, we bring together the best of hospitality and the best of tech & digital. 

Our ambition: to offer personalized, memorable, and sustainable experiences. 

Here, we give birth to new ways of traveling in each of our 5,500 hotels, closest to our 100 million customers in 110 countries. 

Here, we are at the heart of a fantastic playground for designing and creating digital products and services, for our customers and our hotel teams, generating maximum value for our company. 

Here, your scope will have no boundaries, so dare to impact on the world with us! 

Here is where your greatest challenge awaits you: 

As a Partnerships Manager at Accor, you will have the mission to build and maintain a portfolio of partners aiming at enriching our ALL loyalty program value proposition and drive new revenue generation.

You will directly report to Travel Partnerships Director, and work closely with each Regional Partnership Heads, Finance, Marketing, and Product & IT teams. This team currently manages a portfolio of airlines, rail, mobility and lifestyle partners globally.

You will have to develop, manage, and coordinate a portfolio of travel partners for a dedicated region.

Your missions: 

As Travel Partnerships Manager, you will be responsible for:

• Identifying, securing, and executing partnership opportunities in collaboration with regional hubs.
• Analyze existing partnerships and define the development and management strategy for your portfolio of partnerships, in collaboration with regional hubs, in order to achieve defined objectives and develop their potential.
• In collaboration with regional hubs, maintain relationships with our partners in order to maximize potential, discover new opportunities, and ensure long-term relationships.
• Coordinate the development and deployment of new partnerships with various stakeholders (regional hubs, Business Operations Manager, Product, Tech, Data, Legal, Customer Care, Accounting, etc.).
• Ensure that all commitments and conditions negotiated in contracts are respected (marketing commitments, reporting, invoicing, etc.).
• Analyze the performance of projects and partnerships, identify key success factors, and share lessons learned and knowledge with the various stakeholders.
• Work with the Product, Tech, Data, Legal, Customer Care, Accounting, and Marketing teams to develop and manage your portfolio. Work closely with regional hubs to support and monitor their growth and partnership activation plans.

And you? 

Qualifications Required

• Minimum 5 years of relevant work experience of partnership management in Airlines, Rail, Mobility environments.
• Proven expertise in the field of travel product and services.
• Understanding of loyalty program economics in a B2C environment.
• An international experience is highly valued.
• Very strong written and verbal communication skills in both English and French with an innate attention to detail.
• Master’s degree in marketing, business, or relevant field of study.

Qualification Expected

• Possess an understanding of how to drive business and marketing with and through the partner ecosystem
• Excel at cross-group collaboration, creative thinking, problem solving and have a bias for action
• Motivated self-starter who thrives on working in complex and challenging environments of a rapidly evolving business
• Analytical tendencies with a natural curiosity to measure, test, learn and iterate in order to get the best results possible
• Minimum 3 years in project management skills with experience gaining consensus and driving deliverables with individuals inside and outside the organization

Additional Information

Accor dares to impact:  

- the world   

• Accor is committed to the world around us, with a strong employer culture focused on the development of our 300,000 talents.  

• We adopt a continuous improvement approach to reduce the impact of digital on the environment across all our projects. 

- your career:   

• We enable all our employees to manage their work-life balance and offer them the means to shape their work environment according to their preferences.  

• Training and career paths are defined both individually and collectively, allowing us to grow together on a daily basis.  

- Specifically, at Accor Tech & Digital: 

• Remote work in France and flexible work options: work from home, our offices or even our hotels and coworking spaces. 

• Every Wednesday afternoon, dedicate your time to deep work and personal development. 

• Work in a multicultural and English-speaking environment. 

• Continuous improvement & training: Hackathons, exceptional technology partnerships, dedicated talent management, and a dedicated training platform, Digitech Academy & certifications. 

and also, 

• ALL - Heartist® Program: unforgettable stays and experiences at all Accor locations and partner venues worldwide.  

• Heartist® for Good Program: commit to supporting an association of your choice from those available on our volunteering platform (1 day offered per year by the Group during your working hours).  

• An Employee Social Committee (CSE) supporting the financing of your cultural and sports activities.  

• Sustainable Mobility Package up to €600 for the use of "green" transportation, or 75% coverage of Pass Navigo (public transportation pass).  

• €10 meal vouchers.  

• A mandatory health insurance plan funded at 50% by Accor without additional costs in case of enrollment of your dependents.  

• Attractive working conditions with collaborative workspaces, restaurants, and recreational and sports areas. 

Your talent and motivation are our only selection criteria. 

We value the richness of the diverse nationalities, personalities, and professional backgrounds. 

We know how to adapt to the specific needs of our employees, including those with disabilities. 

We encourage all applications, regardless of gender, so go ahead and apply! 

Recruitment is all about people!    

Is this mission appealing to you? Apply, and we will offer you:  

1. A meeting with our recruitment team to present the essential aspects of the position to you or guide you towards the role that may suit you.  

1. An interview with the team manager responsible for the role you are interested in.   

1. For some roles, you might also be required to complete an assessment (use case and motivation questionnaire.  

1. A final interview with our Human Resources team to discuss our Group’s culture, work environment, training program, career prospects, as well as various benefits offered by the Group.  

1. A personalized feedback.  

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