Learning Consultant
This position was filled!
Who are they?
360Learning empowers Learning and Development teams to drive culture and growth through Collaborative Learning. Our learning platform combines collaborative tools with the power of an LMS, enabling high-growth companies to unlock learning based on collective expertise instead of top-down knowledge. 360Learning is the easiest way to onboard new employees, train customer-facing teams, and develop professional skills–all from one place.
360Learning powers the future of work at 1,500 organizations. Founded in 2013, 360Learning has raised $240 million with 300+ team members across New York, Paris, and London.
Rencontrez Nathan, Sales Coach
Job description
Our Learning Consultant team plays a crucial role in training our clients on how to create a Collaborative Learning organization and how to use our platform to reshape the way corporate learning is being distributed. They are a team of learning and development subject-matter experts, who excel in consultative roles.
As a Learning Consultant, you will be part of the Client success team whose mission is to support customers during their contract life cycle, starting by the launch of their new collaborative learning software.
You will be assigned to a portfolio of projects that can go from:
- Onboarding a new customer using a blended training approach, combining e-learning and live workshops, to help them understand and make the most of our exciting learning platform
- Implementation projects of the solution on existing customers and ensure adoption and successful launch
- Specific and dedicated workshops to boost client usage
- Consulting projects of 6-12 weeks duration for best practices sharing and drive customer towards success.
Success in this role is measured by meeting customer satisfaction, key project timelines, and customer retention.
Within 1 month, you will:
Within 3 months, you will:
Within 6 months, you will:
Within 12 months, you will:
The Skill Set
What We Offer:
Interview Process: