Shipup

At Shipup, we’re a team of diverse backgrounds, united by one shared vision: to build the best post-purchase experience on the market.

🎯 Our goal

"Become the Best-in-Class and Simplest post-purchase solution for mid-sized online retailers."

Beyond individual expertise, what brings us together is a drive for excellence, paired with a strong team spirit and a genuine willingness to learn from one another.

The Go-to-Market team brings together Sales, Marketing, and Customer Success. Together, they create strong cross-functional synergies to drive Shipup’s growth and deliver a seamless customer experience.

🧩 Sales Team
Our Account Executives (AEs) manage the entire sales cycle from prospecting to closing. They identify opportunities, qualify needs, showcase the platform, and guide prospects all the way to signing the deal 🎉.

📣 Marketing Team
This team plays a central role in growing Shipup’s visibility. From building brand awareness to generating qualified leads, Marketing works closely with Sales and also helps strengthen customer engagement throughout the entire journey.

🤝 Customer Success (CS) Team
Once a customer is onboarded, the CS team takes over to ensure they get the most out of the platform. Their mission is to deliver a smooth, personalized, and impactful experience: one that leads to long-term success.

The main goal of the Tech & Product team is to design innovative solutions that meet our customers’ real needs, while actively contributing to Shipup’s growth.

To achieve this, the team relies on a solid framework that helps prioritize high-impact customer projects, while also addressing the technical evolutions required to ensure long-term performance and product sustainability.

The Ops team’s mission is to accelerate the Go-to-Market team’s velocity while ensuring greater visibility into Shipup’s data.
As a cross-functional team, Ops works closely with all departments to design and optimize shared processes, breaking down silos and streamlining collaboration across the company.
They also ensure our tools run smoothly, remain consistent, and are fully under control, always keeping our growth objectives in mind 🚀!

The Admin team brings together all the essential support functions that keep Shipup running smoothly.
It plays a key role in assisting other teams, allowing them to focus fully on their core missions.
The Admin team is also deeply committed to creating a positive work environment and ensuring the well-being of every team member: a mission they carry out with heart and energy 🐻!