FAQ
Managing my Account
How do I create my Welcome to the Jungle account?
On the Welcome to the Jungle home page, you will find “Sign up” in the upper right-hand corner. By clicking on it, you’ll be able to fill out the registration form and create an account that will allow you to apply to the various jobs listed on the site.
If you would like to apply for a job, but don’t yet have a Welcome to the Jungle account, the sign up form will appear when you click on “Apply.” You will then be prompted to create an account so that you can send an application.
What if I can’t find my login details?
First check that you haven’t signed up directly via LinkedIn. If you have, please log in by clicking on log in with LinkedIn.
Forgotten your password? Not to worry! Simply click on forgotten password and fill in your email address. You will receive an email that will allow you to reset your password.
If you’ve forgotten your login email, you can email us at contact@wttj.co with your first and last names, along with the exact title of the job to which you applied. We will then send an email to the address you used to apply and you will be able to change your password.
How to delete my Welcome to the Jungle Account ?
To delete your personal account send an email to contact@wttj.co with the subject “Account Deletion”.
We shall delete your account and personal information as fast as possible.
Managing my Newsletter Subscription
How can I sign up for the Newsletter?
The Welcome to the Jungle Newsletter is sent out twice a week and provides you with the latest news from the world of work, along with inspiring portraits and great tips for you to use on the job. You will also learn about new companies and the most recent jobs posted on our site.
At the bottom of the Welcome to the Jungle home page, you will find the “Stay up-to-date!” footer. Simply fill in your email address and you’ll be subscribed to our Newsletter.
How can I unsubscribe from the Newsletter?
Should you wish to unsubscribe, simply open a Newsletter and scroll down to the bottom of the page. There you will see the option, “Unsubscribe from this list.” Simply click on it and you’ll be unsubscribed from the Newsletter.
Applying for Jobs
How can I apply?
Several options are available to you:
- To check out your best matches on the Find a job page, simply choose your search criteria: sector, type of contract, location and occupation. When you see a job that catches your eye, click on “Apply.”
- Check out the companies that are hiring and filter your search by sector, size or location.
You can either apply for a job or submit an unsolicited application.
Can I submit an unsolicited application?
Is the tribe of your dreams not offering a position that suits you? You can always submit an unsolicited application. To do this, go to the “Jobs” tab of the target company. Below the jobs listed on their page, you will find an insert with “Nothing caught your eye?” This is the place where you can submit an unsolicited application.
Please keep in mind that some companies do not offer this option. You won’t be able to submit unsolicited applications to these companies, as they only accept applications for the jobs listed.
I’m unable to upload my resume
Our website will only accept documents in PDF, docx, doc, and odt formats. However, we suggest using PDF format whenever possible. Please keep in mind that the size of the document must not exceed 5 MB.
If the job is no longer listed, does that mean the position has been filled?
If the job is no longer visible on the “Jobs” page, it means that the ad has been removed by the recruiters. We recommend applying quickly to the jobs that you’re interested in so that you won’t miss out on a great opportunity!
Nothing happens when I try to apply
The application form contains mandatory fields marked with an asterisk next to them. Ensure that you have identified and filled in these fields before attempting to send your application. Also, remember to tick the Welcome to the Jungle Terms and Conditions that are located at the bottom of the form.
Managing my Job Applications
Is it possible to modify an application once it has been sent?
It is not possible to modify an application once it has been sent. For that reason, you must ensure that all fields on the application form have been filled in correctly before you click on “Apply.”
My application does not appear in my application list - should I be concerned?
Some companies use an external recruitment platform, which means that you were redirected to an external site when you clicked on “Apply.” Unfortunately, the status of these applications cannot be monitored on your candidate page. These companies will contact you directly via email once your application has been processed.
I haven’t heard back from the company I applied to - can I re-send my application?
You can send an email to the company from your candidate page. You can also reply to the email you received confirming receipt of your application.
We encourage companies to reply to candidates as quickly as possible. However, we cannot provide information about your application or the internal hiring process of the company in question. Response times vary and depend on the availability of recruiters. As we believe that companies should respond to all candidates, we regularly encourage them to do so and provide them with a solution that helps them achieve this goal.