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Zefir
Zefir

Operations Manager - Pricing

Permanent contract
Paris
No remote work
Salary: Not specified
Experience: > 4 years

Zefir
Zefir

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Questions and answers about the job

The position

Job description

Early employee in an ambitious venture. We are looking for operations experts with a strong track record in scaling operations and great entrepreneurial mindsets to help Zefir deliver its offering efficiently and delightfully at scale.

This role is perfect for someone who wants to join a fast-growing startup that’s looking to develop and implement great processes and expands the realm of possibilities for millions of European homeowners. Here, you’ll be part of a team that ensures Zefir can scale without any trade-off on quality and satisfaction.

You will be part of the Pricing Business Unit. This team made of Pricing Analysts, Portfolio Managers, Web Developers, and Data Scientists aims at maximizing Zefir revenue by evaluating homes at the right price (for acquisition) and monitoring our portfolio of homes in the market (for reselling).

Missions & Responsibilities

  • Identify and lead projects to improve the productivity and accuracy of our pricing operations
  • Work across diverse functions including operations, investment, sales, product, design, and engineering. Navigate through the different teams to make things happen.
  • Improve processes to make them more personalized and more efficient, identify opportunities to automate further our tools
  • Optimize and revamp our operating model to anticipate fast growth while keeping high customer satisfaction, as well as maintaining sound financial efficiency
  • Be the owner of key KPIs and targets related to projects, and current challenges and make sure the team is moving in the right direction to achieve that.

    • Preferred Experience

  • 3-4+ years of experience in business operations, analytics, or consulting
  • Critical thinking, strong decision-making abilities & attention to detail
  • Excellent analytics skills (SQL is a plus)
  • Passion for operational excellence and building tools and processes that deliver a high-quality experience for our customers
  • Able to quickly become an expert in complex topics like finance, risk, and operations
  • Experience coordinating tasks across multiple teams

    • Recruitment Process

  • First call (presentation of candidate and company)
  • Expertise interview
  • Cultural interview
  • Technical interview
  • Reference calls (x2-3)
  • Offer

    • The position is based in France and requires a valid work permit. If you are resident of an EU country, some positions allow you to work from home if you have a valid work permit.

    We are looking forward to receiving your application!

    What we offer

    - Competitive salary

    - Friendly and informal working environment

    - Flexible work organization and access to remote work

    - Meal vouchers with Swile (€11 per day)

    - Super cool buddy policy

    - Audible subscription to enjoy audiobooks or a €20 budget to buy a book every month

    - Pass Navigo paid by Zefir (50%)

    - IT equipment (Apple included)

    - A great health assurance

    - 5 weeks of paid vacation per year (depending on where you are based)

    - Beautiful and well-positioned office in Paris (Opera, Galeries Lafayette)

    Zefir is dedicated to creating an inclusive environment for everyone, regardless of ethnicity, religion, color, national origin, age, disability (physical or mental), sexual orientation, gender identity, parental or marital status as well as gender expression, socioeconomic status or background, or physical appearance. We’re united by Zefir’s values, and we celebrate our unique differences.

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