Zeffy

Zeffy

FinTech / InsurTech, SocialTech / GreenTech

Paris, Montreal

Career development

We are a fast-growing start-up (set to double in size within a year), and therefore have, by nature, new opportunities that are constantly being created. Our culture of initiative and autonomy is part of being a very horizontal company. There are currently 17 of us, and there are is only one level of management. We have a structure where each employee has a lot of freedom and little managerial control to encourage initiative.

Beyond the structure, we try to do our best to keep our talent. For example, our first-ever employee follows an adjusted schedule because she is also a professional volleyball player, and two of our other employees have started working part-time to accommodate their studies.

Testimonial from Rowan Fletcher, Product Manager

I started working at Zeffy in June 2020 as a content intern. By September 2020, I had become the first employee in customer success. Initially, the role was dedicated to support, but as the company scaled, I was trusted to create and automate our processes. During that time, I added a customer success and account management aspect to the role while working closely with the product team. As of June 2022, I am now a full time product manager which is my second promotion in two years. At Zeffy, we trust each other a lot, which allow each individual to own multiple initiatives and provide the maximum impact.

Training

Our culture of freedom and feedback, as well as an opportunistic attitude towards training, is the basis for the development of skills. At Zeffy, giving feedback is central. Every employee is constantly encouraged to give honest and constructive feedback to others (regardless of hierarchy). In addition to feedback, we offer a lot of freedom so that employees have time to learn and find the information. That said, we have few formal training programs, although we do encourage or sometimes fund training as needed. This has been the case for a Product Management program, for instance.

Training