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Sales Account Manager (EdTech)

Permanent contract
Salary: Not specified
A few days at home
Experience: > 2 years
Education: Master's Degree


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Questions and answers about the job

The position

Job description

As Wooclap is expanding, we’re looking for a Sales Account Manager France to join our Sales team France and accelerate our development. This is where you come in 🚀

Being responsible for the entire Sales cycle for a portfolio of prospects, the Sales Account Manager will play a pivotal role in the success of Wooclap in France. You’ll be the trusted partner of our customers from the first touch point to the signature of a contact: you’ll identify business opportunities, help prospects test and implement Wooclap, train them on the platform, negotiate contracts, etc. If this challenge sounds music to your ears, read below 👇

Responsibilities and duties

Own the Sales process from A to Z for your portfolio of prospects (≈ 60%)

  • Be the face of Wooclap (either in events, conferences or in relevant networks) and make sure we gain high visibility on the market.

  • Pitch Wooclap and perform demos to new prospects (80% of inbound leads at the moment)

  • Understand the needs of your prospects to identify business opportunities and help them achieve their goals with Wooclap

  • Develop a strategic approach to identify and reach key interlocutors (Digital Learning Managers, Learning Technologists, etc.) within your target accounts

  • Conduct complex negotiations with your prospects on all aspects of their project (financial, legal, technical, etc.)

  • Create and maintain lasting relationships with your contacts

  • Develop your portfolio and outreach potential new prospects

Project management (≈ 30%)

  • Follow up on projects on a weekly basis to help organisations testing Wooclap make the most of our platform

  • Perform regular reporting to key interlocutors to help them manage their innovation project

  • Offer exceptional customer service to answer questions and solve any obstacle faced by your prospects

  • Work in collaboration with other teams (Marketing, Product, Tech, etc.) to meet the expectations of your prospects

Cross-functional collaboration, continuous improvement & business intelligence (≈ 10%)

  • Work closely with other teams to contribute to cross-functional projects, ensure alignment and deliver customer insights to the entire Wooclap team

  • Contribute to the definition of the customer experience we need to build (in terms of value proposition, product, pricing, offer…) to reach leadership positions on our market

  • Participate in the optimisation of existing processes to make the team ever more efficient

  • Develop an expertise of our market to understand and anticipate customers’ needs Follow EdTech news to identify the latest innovations, trends and opportunities

Conditions and “perks

  • 🎁Conditions and “perks

    • Location: Paris, in the vibrant co-working space of Schoolab, rue de Milan, in the 9th arrondissement.

    • Meals: 11€ of meals per day worked with the Swile card paid for 100% by Wooclap

    • Health: Health insurance 100% paid by Wooclap (Alan) and free access to Alan Mind (Mental Health service)

    • Work equipment: Loan of a Macbook and Phone to work in the best conditions.

    • Training and development: 150€ Woocredit to buy training material (online courses, books, etc.) to keep learning!

    • Transportation: Reimbursement of up to 60€ of the Navigo pass (71% of the pass).

    • Reimbursement of the cost of the mobile subscription up to 50 euros per month

    • Paid-Time off: RTT

Preferred experience

  • 2 to 5 years of experience (internships included) 

  • A first experience in B2B Sales is a plus 

  • Strong interest for the EdTech industry 

  • French native and fluent in English (we’re an English-first company!) 

  • Excellent verbal and written communication skills. You are able to build a bond with people in an instant 

  • You’re an entrepreneurial-minded top-performer with an internal drive to continuously hit goals and deadlines. You thrive to get things done. You enjoy working in a fast-paced and ever-changing environment

  • You are organised, rigorous and autonomous. You like to take initiatives and test new things while being focused on your priorities. 

  • You know how to convince. You enjoy selling and you always find creative ways to generate new opportunities 

  • You’re a team player at heart

Recruitment process

☎️ 30’ call with our Head of Sales, Laura

📒 Business Case

🤝 Panel inteview with 2 teammates 

☎️ 30’ call with our Head of People Experience, Anabela 

☎️ 30 ’ call with our General Manager, Hélène

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