You will be gravitating in the organization with a direct lead on our dedicated in-housing offer with:

• Direct reporting line to Paris Associate Director

• Dotted line to all Senior Client Partner - 5 employees in the Paris office from EAST or WEST scope.

• Coaching of the Senior & Middle Implants within Client teams.

DIMENSIONS OF THE ROLE

1- DEVELOPING, NURTURING CLIENT LOYALTY & HACKING ON NEW PROSPECTS

• Listen, understand and support to unlock the business strategy our clients

• Anticipate and follow-up on clients needs by re-framing their sow and backuping WITH through contracts

• Monitor overall client satisfaction & come up with suggestions for improvement to be shared with teams and above

• Manage cross-sell & upsell opportunities within the Parisian team to unlock business and open doors with other entities

• Financial & business follow up and reporting to other directors to provide visibility

• Come up with suggestions (new offers, new com toolkits, new partnership) to unlock discussion entries

• Participate in the comms strategy of WITH internally and externally (articles, podcasts, webinars…)

2- DEVELOP WITH PARIS KNOWLEDGE

• List, store and suggest recycling options to any content that will be produced by the team, make sure this content can be used for new projects, for visibility opportunities or sales.

• Prepare supports to align on deliverable standards at WITH, participate to project kick off to support on the project implementation

• Propose and brief the right person to design the upskilling programs to improve the delivery

• Prepare with the relevant teams, supports to facilitate the business development effort per team leads including presentation toolkits, training on WITH elevator pitch, and so on.

• Align with all product owners on the development of WITH proprietary tools.

3- TEAM ADVISORY, LEAD & DEVELOPMENT

• Follow up with team leads on their resources planning and recruitment needs, and come up with suggestions on profile needs

• After validating the resource needs and budget, brief the person in charge of recruiting

• Identify freelance, tech and partners to work with WITH team, capture their specificities and cost/collaboration models, suggest to team when needed.

• Coach & mentor senior implants, animate communities around clients

• Management of a team, including career management policies and actions - raise, bonus, mobility, and so on

• Accountable for a positive & collaborative workplace

• More than 7 years of experience in digital marketing in agencies, consultancies, brands
• Proven track record of recruiting, coaching and mentoring talents at a senior level, genuine care for helping out and nurturing talent development paths and programs
• Strong leadership skills & operational drive, people-oriented and results-driven
• Highly resourceful, flexible and creative in solving problems and strong sense of urgency to prioritize and orchestrate tasks, namely as a manager within a team, and deliver on time while ensuring the highest quality standards
• Strong attention to details and technicalities, excellence-driven
• Business acumen and keen interest for the beauty, luxury, food & beverage industries
• Proven success working with all levels of management
• Excellent interpersonal and communication skill sets
• Previous experience in China or Asia marketing would be a plus