Senior Account Manager

Job summary
Permanent contract
Paris
A few days at home
Salary: Not specified
Skills & expertise
Interviewing
Technical aptitude
Negotiation skills
Analytical thinking
Business acumen
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Wakam
Wakam

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Questions and answers about the job

The position

Job description

🧰Who are we? 

Wakam is a B2B2C insurance company that creates white-label insurance solutions via its Play&Plug® technology platform for more than 80 partners. We provide most of our insurance products through API, and hosts white label insurance solutions via our Play&Plug technology platform.

With a footprint spanning 32 countries and revenue of more than €900 million in 2023, mostly generated outside France, Wakam is the European leader in digital and embedded insurance.

Strongly committed to social responsibility, Wakam is a mission-driven company dedicated to “enabling transparent and impactful insurance".

🚀 About the Team

The Revenue Office is at the forefront of Wakam’s European growth strategy. Our mission is to expand our presence across Europe by forging high-impact partnerships with MGAs, brokers, fintechs, insurtechs, retailers, and marketplaces. We operate in 32 countries, and our commercial team reflects that diversity — agile, collaborative, and driven by performance and local market insight.

At Wakam, ambition, autonomy, and impact are not just encouraged — they’re expected and celebrated.


🎯 Your Mission

As a Senior Account Manager, your mission is to manage and grow a portfolio of strategic accounts, ensuring strong and profitable long-term relationships with our distribution partners. You’ll act as the central point of contact for internal coordination, commercial performance, and partner satisfaction.

You will:

  • Manage a portfolio of strategic partners (brokers, MGAs, insurtechs, fintechs, retailers, and marketplaces)

  • Ensure operational coordination with internal stakeholders (Underwriting, Pricing, Delivery, Compliance, Legal)

  • Be a key user of Wakam’s internal tools (MyWakam, CRM, AI agents)

  • Identify and develop upselling, cross-selling, and product extension opportunities

  • Monitor account profitability and technical performance, working closely with Finance and Underwriting

  • Represent Wakam in client meetings, steering committees, and industry events

🧠 What You Bring

  • A Master’s degree (Bac+5) in Business, Insurance, or related field

  • 8+ years of experience in Account Management or Business Development within the insurance sector

  • Excellent commercial acumen and ability to manage complex multi-stakeholder projects

  • Proven experience in client relationship management, negotiation, and cross-functional collaboration

  • Advanced use of CRM and digital tools, with a data-driven mindset

  • Mandatory fluency in French and English (spoken and written)

✨ Who You Are

  • A strategic and analytical thinker with a commercial mindset

  • Customer-oriented with a natural ability to build trust

  • Autonomous, structured, and proactive

  • Motivated by performance and impact

  • Tech-savvy and comfortable working in a fast-paced environment

🌟 Why Join Wakam?

  • 🌍 Join a leading European insurtech, active in 32 markets

  • 🚀 Be part of high-impact projects and own your portfolio

  • 💡 Work with cutting-edge tools and participate in innovation through AI and automation

  • 📊 Gain real-time insights into account profitability and performance

  • 🏡 Enjoy a remote-friendly and flexible working culture


🏆 Hiring Process

  1. Screening interview with our Talent Acquisition Partner

  2. Interview with our CEO

  3. Interview with our Chief Underwriting Officer

  4. Final interview with a panel of executives including our VP People

Ready to shape the future of insurance with us? Apply now! 🙌


Recruitment Agencies:

Wakam has an in-house recruitment team, which focuses on sourcing great candidates directly. Wakam does not accept unsolicited resumes from agency or search firm recruiters.

Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired. When we do use agencies, we have a PSL in place, so please do not contact our managers directly.

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