A fantastic opportunity has arisen for an enthusiastic International Project & Success Manager to join our growing team, based in our office in Nice, France. Reporting to the Customer Success Director, the ideal candidate will be accountable for building a strong partnership with some of our most valuable customers and help them grow their business by using the full capabilities of the Vulog solution.

What you’ll do:

• Manage all phases of the project development life cycle (before sale, solution implementation phase, specific developments, support activities, project launch, post launch follow up)
• Be accountable for the successful project delivery (scope, time and cost)
• Establish a trusted/strategic advisor relationship with each assigned client
• Be accountable for customer satisfaction and product adoption
• Ensure the streamlining of information flow between customers and Vulog’s teams (Solution Engineering, Product, Sales, Support and Supply Chain)
• Conduct business requirement discussions with clients to identify how our solution will enable them to meet those requirements
• Feed the product team with customers’ feedback which could enrich the product roadmap
• Conduct product trainings and demonstrations for customers
• Constantly improve our project management processes

Who you are:

• Ideally an Engineering/technical degree (IT, systems, network, etc.)
• Previous experience in one or more of the following technical domains would be appreciated: telecommunications, embedded technologies, Web 2.0 architecture, mobile app configuration
• 4+ years in customer-facing project management of SAAS/cloud solutions
• Working experience in an international environment
• Excellent customer relationship skills
• Excellent organizational and communication skills
• Proactively seek solutions to problems and propose improvements
• Fluent in English (French not compulsory)
• Team player
• Willing to travel

Interested?

If you are looking to join a dynamic and fast growing company in a truly unique and international role, please send your resume in all confidentiality to our recruitment consultant, Valérie Lafille : v.lafille@ways-international.com.