About the role

On the Grocery and Retail team, you'll be responsible for developing data-driven insights, crafting strategies, and scaling the most impactful and innovative business initiatives to grow our Grocery & Retail business in France.

This is particularly important as we double-down into new business opportunities that require the right approach to our partners. This role will work closely with cross-functional counterparts to lead high impact initiatives across France while offering ownership and autonomy over your work.

What you will do

As a Grocery and Retail Operations Manager, you will support the growth of the France business translating global vision into a locally inspiring strategy and plan.

• Data analysis : design, implement and automate processes to run and optimize the business performance and reliability. You will autonomously create your own analyses and dashboards to measure your projects' success.
• Experiment : perform analysis and experiments to find opportunities to grow the Grocery and Retail business in France.
• Process & Tool Creation : one of an Operations Manager's biggest tasks is to create processes and tools for our teams in the field. For example, you might automate a defect dashboard to help Account Managers handle their top / low performers, build new rules that are more adapted to grocery partners than restaurants, optimize stores onboarding processes, etc.
• Strategy: support the team lead on building a clear strategy on Grocery and Retail.
• Stakeholder management : a meaningful cross-functional partner to teams working on Grocery and Retail, to ensure we build relevant and adapted processes (CommOps, Legal, Comms, etc.).
• Interactions with Product teams : you will maintain links between on-the-ground teams and our Product teams for everything we need to build on the Product front for our Grocery and Retail business. You will be the voice of the French market, helping to prioritize future application changes, and you'll help launch all the new product features.

• 2 to 3 years experience in Startup, Strategy Consulting, Operations Management or other relevant experience.
• Analytical & critical thinking, experience with data-driven decision-making , ability to deal with data (reports, experiments, pricing models) and exercise good judgment in ambiguous circumstances.
• Business acumen , ability to seize and prioritize opportunities based on feasibility and potential. Ability to deliver flawless outputs.
• Passion for the on-demand delivery space , and innovation in particular.
• Self starter, relationship oriented person with proven stakeholder management skills.
• Entrepreneurial mindset and pro-activity, ability to own end-to-end projects from strategic thinking to actually getting things done.
• Excellent Excel skills (experience with SQL a plus).
• Proficiency in English and French.

• A process specialist with a consistent track record of leading initiatives and projects at your organization that drive positive impact for your business.
• High adaptability to change and ability to execute quickly . Able to pivot from long-term thinking to immediate action tactical response.