About the Role

As an Account Manager (GOE) on Uber for Business, you will be responsible for managing several accounts across the high-growth, top-tier segment. You will own the relationship with clients post-sale and launch and will be responsible for retaining and driving revenue within your book of business through upselling and cross-selling different solutions within the Uber for Business product suite. Your product expertise will make you uniquely qualified to consult with customers, provide recommendations, and create a partnership experience that focuses on mutually beneficial initiatives that drive expansion.

What the Candidate Will Need

• Work with the Implementation Lead teams to execute successful launches across top-tier accounts
• Grow and retain a book of business through account expansion, upselling and cross-selling, and building strong relationships while exceeding a quota
• Work cross-functionally to drive efficiencies throughout the account lifecycle
• Identify and build a pipeline of expansion opportunities within your book of business
• Derive qualitative and quantitative insights, leveraging direct customer stories, feedback, and data trends
• Make informed recommendations to Product, Sales, Marketing, and Support on how to improve the customer experience across different types of accounts
• Seek to achieve operational excellence by iterating and improving on playbooks, internal tools and resources, and cross-functional & internal processes
• Work directly with clients to improve the employee and administrator Uber for Business experience, facilitating business reviews periodically.

• Minimum 3 years of experience in a client-facing function
• Experience working against revenue-driving goals and quota
• Excellent written & verbal communication and interpersonal skills
• Proven track record of operational and sales excellence, developing strategies to expand accounts and implementing them effectively
• Collaborate in a fast-paced team environment and have a competitive edge
• Strong use of insights and confidence around data-driven decision-making and selling
• Excellent organization, project management, and time management skills.
• Native French and English proficiency
• Bachelor’s Degree

• Salesforce proefficiency
• Ai driven tools to optimise sales cycle as Gong
• Querybulider or Lookerstudio