Account Manager (Gift Cards)

Join Joko, a tech company revolutionizing the way people shop. As the first Gift Cards Account Manager, you'll own and grow the Gift Cards business, build relationships with leading merchants, negotiate deals, and identify new opportunities. This role requires ownership, creativity, and negotiation skills. Enjoy flexible remote work, a budget for remote work equipment, a ClassPass subscription, premium health insurance, and frequent team events.

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Job summary
Permanent contract
Paris
A few days at home
Salary: Not specified
Skills & expertise
Negotiation skills
Interviewing
Adaptability
Notion
Primary
Key missions

Assurer la croissance et la gestion commerciale de l'activité des cartes-cadeaux.

Établir et renforcer les relations avec les principaux commerçants et fournisseurs, et négocier des accords avantageux.

Identifier et débloquer des opportunités inexploitées dans différentes catégories.

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Joko
Joko

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Questions and answers about the job

The position

Job description

⚡️Who we are

We help consumers shop smarter. Our ambition is to revolutionize the way people shop, empowering them to find what they need, make informed purchasing decisions, and save money.

Joko is a tech company founded in Paris. Our team of over 50 talents is international and spread across offices in Paris, Barcelona and New York, or working remotely.

As a certified B Corporation, we are committed to making a difference in the lives of the communities we serve, including the 4 million consumers already using Joko to save money every day at over 7,000 merchants.

Over the years, we have quickly expanded our value proposition to enable consumers to make smarter shopping decisions through many features: cash back, buy now and pay later, automatic coupons, price drop alerts, carbon footprint tracking, and more. Today, we are dedicating significant resources to developing an AI-powered assistant that helps users find the right product based on their criteria for price, quality, or environmental impact from the global e-commerce catalog.

After reaching profitability in our core market, we are now expanding internationally with a primary focus on the US.

It’s still day 1; come build the future of shopping with us!

🔥 Our team / why this role

At Joko, the B2B team is the growth engine: we expand Joko’s merchant network and deliver unbeatable deals to our users.

We operate across three business lines with one mission:

  • Online: Account Managers grow and manage our e-commerce partners

  • Card-Linked: Account Executives sign enterprise deals and nurture long-term retail partnerships

  • Gift Cards: our newest rocket 🚀

You’ll join the Gift Cards team, already a massive business line, grown x10 in the last year, yet it still feels like day one. This is an opportunity to join as our very first Gift Cards Account Manager. Everything is still to be built: from defining merchant collaboration to shaping how we identify and close new commercial opportunities. If you’ve been waiting for a role where you can make a real impact, this is it.

🎯 What you will do

  • Own and grow the Gift Cards business commercially

  • Build and strengthen relationships with leading merchants and providers

  • Negotiate killer deals to secure the best value for Joko users

  • Identify and unlock untapped opportunities across categories

  • Design processes from scratch : from merchant collaboration to commercial strategy

👉 This role calls for ownership, creativity, and negotiation power. You’ll have the chance to shape an entire business line from the ground up and make sure Joko users always get the very best. Within 18 months your objective will be to make Joko the go-to partner for gift cards. Every key merchant knows us, wants to work with us, and we secure the most attractive and exclusive deals on the market.

🧱 Your responsibilities

  • Build the foundations of our Gift Cards partnerships: be the first point of contact for merchants

  • Negotiate the best rates and commercial terms to maximize user value and business growth

  • Create strong, long-term relationships with merchants and partners

  • Spot opportunities across industries and turn them into deals

  • Sign new merchants and expand our catalog to ensure Joko offers the widest, most attractive selection

  • Work hand-in-hand with Marketing to put gift cards in the spotlight and boost visibility

  • Monitor performance and prioritize the biggest growth levers

👀 Who we’re looking for

  • Languages: Fluent in French and English, written and spoken

  • Experience: 3–5y in a commercial role (Account Management, Business Development, Sales), ideally in a fast-growing environment

  • Education: Degree from a top-tier business or engineering school

  • Mindset: Entrepreneurial, challenge-driven, feedback-friendly, and always learning. Strong adaptability, organization, and autonomy. You go the extra mile.

  • Commercial skills: Skilled negotiator, thrive on building win-win partnerships, closing deals, and spotting new revenue opportunities

  • Analytical skills: Data-driven, able to turn numbers into action

  • Energy: Thrive on connecting with new people. You’re an active listener and solution-oriented

💎 Our perks

We believe that flexibility and trust are important parts of a company. Our work environment reflects this thanks to:

  • Flexible remote: If you live in Paris, you can work from our office or from your place with no constraints. If you live elsewhere, you can get access to a coworking space.

  • Work from anywhere: Do you want to travel to Italy for a month and work from there? For up to 3 months a year, you may work from most countries in the world (for full-time employees).

On top of that, we offer many perks such as:

  • a budget for remote work equipment

  • a ClassPass subscription for you to stay in shape wherever you are

  • premium health insurance (Alan Blue in France)

  • Swile card for your meals, if you are based in France

  • frequent team events and in-person gatherings every quarter!

  • and so much more, see here ⏪

🤝 Our hiring process

  1. Intro call: Quick screening with the Hiring Manager or a recruiter.

  2. Step 1 – Team interview (45 min): Conversation with two Joko team members (could include the Hiring Manager, people from the team you’d join, or colleagues from other teams).

  3. Step 2 – Role-specific assessments

    • For non-tech roles: Take-home case study followed by a 45 min debrief. We assess both your output and how you think in real time. The exercise will be relevant to the role (e.g. analysis, strategy, or process design).

    • For tech roles: Two live technical interviews:

      • Coding interview

      • System design interview

  4. Step 3 – Founders interview (45 min): Conversation with two of our founders.

  5. References: Up to five calls with former colleagues or managers.

☕ You may also be invited for coffee with team members to get a feel for our culture.

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