The Senior Quality Controller is responsible for ensuring high-quality standards and consistency of coffee products through the implementation and management of rigorous quality control processes. This role collaborates closely with Procurement, Production, Export, Logistics, and Trade departments to uphold both internal and client quality requirements.

DUTIES AND RESPONSIBILITIES

1. Bulking

• Take lead in bulking sessions as required for various grades.

• Issue Bulking Reports after each session.

2. Control of Sampling/Offloading Activities

• Ensure sampling accuracy and compliance with procedures during offloading.

• Report discrepancies or non-conformities promptly.

3. Control of Production Activities

• Monitor and supervise quality personnel during production to ensure adherence to set standards.

• Ensure correct processing parameters, including moisture checks and analysis methodology, are applied.

• Track quality trends and report any non-compliances.

4. Export Sampling

• Coordinate with inspectors to ensure smooth export operations.

• Collect reference samples during loading for all export coffees, including third-party loadings (e.g., Besmark, CEVA).

• Ensure strict adherence to export sampling procedures.

5. Cup Tasting and Evaluation

·         Take lead in cup preparation and ensure all purchased, PSS and production samples are cupped daily

• Develop and maintain a comprehensive flavour profile library.

• Train staff on tasting and evaluation techniques.

6. Unit Operations

• Participate in regional coffee operations as required.

• Travel to various units as and  when necessary.

7. Night Shift Operations

• Flexible to work night shifts when scheduled.

8. Stock Control

• Ensure purchased and export stock meet company quality standards across all warehouses.

9. Other Duties

• Perform any other reasonable duties as assigned by supervisors.

Reporting responsibilities

The following reports are to be prepared and submitted:

• Export Stuffing (Loading) Report

• Sample Management Reports

• Shunting Reports

Coverage during absence

·         In case of absenteeism, the responsibilities of this role will be covered by the Second Senior Quality Controller.

QUALIFICATIONS

• Degree in Food Processing, Agriculture, or related field.

• UCDA certification/license in Basic Quality Control (an advantage).

• Minimum of 4 years’ experience in the coffee sector.

• Strong written and verbal communication.

• Excellent analytical and problem-solving abilities.

• Strong attention to detail and teamwork skills.

• Physically fit to stand or walk for extended periods.