Sales Strategy & Account Manager - Northern Europe

Job summary
Permanent contract
Salary: Not specified
A few days at home
Skills & expertise


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The position

Job description

Swan is looking for a Sales Strategy & Account Manager. Someone that will grow our business from the inside and help maximize the full potential of our platform and partners. We’re looking for a “general athlete” who is able to take over a role with two main dimensions:

  1. Sales Strategy: You’ll play an active role in the definition and execution of our go-to-market strategy with our existing customers. Based on your own analyses and the qualitative insights you collect on the ground, you will have to engineer the commercial strategy (eg. pricing, incentives) and strategic initiatives that will drive our business even faster in the short to mid-term. With a growth mindset, your role will be to identify and unlock the value pools within Swan’s existing business.
  2. Account Management: You’ll be in charge of managing and developing our portfolio of Swan’s customers in Germany and Netherlands (NB: we call them ‘partners’ at Swan). You will nurture relationships with them, help them market Swan’s offering, understand their priorities and roadmap to increase our penetration, upsell them new features and launch new projects.

We’re looking for a strategic thinker with both an analytical profile and a strong business acumen, who is able to understand our partners’ markets and to define and lead strategic initiatives. Someone who considers that a sales strategy can’t be done without actively discussing with existing customers - on the contrary, it must be deeply rooted in a job with on-the-ground interactions with our customers, driving measurable impact. We need a curious person with an entrepreneurial mindset, willing to learn and comfortable with the technical aspects of our product. Lastly, we’re looking for a team player who will partner with our Marketing, Product and Compliance teams (among others) to lead growth initiatives with support and alignment from the entire company.

This is a key role for us as you will be a direct contributor to our commercial success. Indeed as we sell our product through a B2B2X model, growing our existing business is paramount to reaching our commercial ambitions.

Based in Paris or Amsterdam, you will have to travel occasionally to meet our partners across Europe.

✨ Here is a snapshot of some of the responsibilities you will have:

  • Be accountable for increasing our partners’ revenue by upselling new features and improving end-customer activation and usage
  • Develop a consultative and solution-based sales approach to help our partners leverage and market our banking products
  • Identify and lead strategic initiatives to increase the revenue with our existing partners
  • Bring learnings from partners to fuel discussions around our sales approach, our product roadmap and our marketing strategy
  • Help us define Swan’s sales playbook and go-to-market strategy
  • Effectively work cross-functionally across the organization to shape Swan’s solutions to meet our partners’ needs

    Preferred experience

    You’re a great match if:

    • Master degree in a Tier-1 business or engineering school
    • 2/6 years of experience in a consulting firm, in a strategy, business development or account management position in a start-up/scale-up or another fast-paced work environment
    • Excellent working abilities in German or Dutch
    • Strong interpersonal skills, excellent team player and fun to work with
    • Passion for startups, new technology businesses and fintechs
    • Ability to understand and articulate technical concepts, and translate them into industry- or business-relevant terms
    • Flexibility with changing requirements in an evolving and fast-paced environment
    • An experience in an international / European environment would be a plus
    • Our ideal teammate: Empathetic. Skilled. Frank. We love to challenge each other, and we leave our egos at the door.

    It’s okay if you don’t tick all the boxes — don’t let imposter syndrome prevent you from applying! 🙌 

    Swan is committed to providing a caring work environment for all employees, regardless of age, sex, disability, sexual orientation, race, religion, or belief.

    When it comes to recruitment, we’re interested in your work experience, skills, and overall personality. Because diversity makes the workplace stronger and is necessary for Swan’s success, we are intensifying efforts to incorporate concrete actions to help us improve in this area.

    About Swan

    Perks of being a Swanee:

    • ESOP packages available 😊
    • Hybrid remote policy: We offer the possibility of working from home for 2 days per week. 
    • Swan encourages you to have fun staying fit, thanks to partnerships with Classpass & Gymlib.
    • Twice a year we go somewhere gorgeous (a chateau, a mountain) where we reconnect, deep-dive into big topics, and relax.
    • This isn’t a perk, it should be the rule, but diversity and inclusion are important at Swan. We’re working hard to get better every day.

    Our values:

    Swan’s core values guide our actions daily. Individually, they may seem obvious, but together, they form a unique culture.

    Simplicity: Leonardo Da Vinci said: “simplicity is the ultimate sophistication.” If something's convoluted or confusing, we work extra hard to break it down. - Making complex things simple is what we do.

    Long Term: We always play the long game, whether it's to support our partners in their growth journey, or make tangible commitments to climate action.

    Excellence: We are a team of experts who consistently go all out to create pixel-perfect banking services and exceed our partners' expectations— whatever it takes.

    Be Human: We believe in the power of kindness and the importance of acting with integrity. But embracing our humanity extends beyond interpersonal interactions, it means caring about greater issues that affect our planet.

    You can find out more about our culture.

    Recruitment process

    • A 30-min video call with Amélie, our Talent Acquisition Manager, to get to know you, understand your career expectations and answer your questions
    • An interview with our Team Lead
    • An interview with Arthur, our Head of Sales Strategy & Account Management 
    • An interview with Florent, our Chief Commercial Officer

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