We are looking for a capable, diligent, and proactive Know Your Customer (KYC) Analyst to join our Operations team. This role demands a strong operational mindset with the ability to make fast, accurate decisions within a fast-paced environment. In this position, you will be responsible for conducting detailed customer due diligence to prevent our organization from being misused for money laundering, financial fraud, and other financial crimes.

✨ Your mission

KYC:

• Conduct detailed customer due diligence, perform risk assessments, and make sure each customer complies with our company’s KYC policy.

• Gather necessary information and documents from new customers and verify them effectively.

• Ensure complete, accurate, and timely data entry of KYC records into the appropriate systems.

• Stay abreast of regulatory changes and updates regarding KYC and AML standards.

• Collaborate with the Compliance team in order to refine and optimize company’s KYC policies.

• Ensure confidentiality of investigations and exchanges

Fraud Analysis:

• Assess and make recommendations to mitigate potential risks of financial fraud, money laundering, and terrorism financing.

• Use analytical tools and techniques to detect fraud, trends, patterns and provide actionable insights to enhance business risk strategies.

✨ You’re a great match if:

• You are looking for a freelancer or CDD mission for a 4 to 6-month duration.

• You have experience in KYC, ideally in a Fintech, Payment Provider, Bank, consulting firm, or other fast-paced work environment. This experience will help you better understand the needs of our clients and the industry as a whole.

• You have a good understanding of KYC, Anti-Money Laundering (AML), and due diligence requirements.

• You have proven experience working in a tech-driven environment using modern tools such as Forest (CRM), Zendesk (ticketing system), and other AML/KYC-related tools

• You have strong analytical skills, allowing you to elaborate key findings and make decisions quickly.

• You are organized, rigorous, and have excellent attention to detail skills.

• You must have excellent English and native or excellent French language skills.

• Our ideal teammate: Empathetic. Skilled. Frank. We love to challenge each other, and we leave our egos at the door.

It’s okay if you don’t tick all the boxes — don’t let imposter syndrome prevent you from applying! 🙌

Swan is committed to providing a caring work environment for all employees, regardless of age, sex, disability, sexual orientation, race, religion, or belief.

When it comes to recruitment, we’re interested in your work experience, skills, and overall personality. Because diversity makes the workplace stronger and is necessary for Swan’s success, we are intensifying efforts to incorporate concrete actions to help us improve in this area.

About Swan

✨ Our values:

Swan’s core values guide our actions daily. Individually, they may seem obvious, but together, they form a unique culture.

Simplicity: Leonardo Da Vinci said: “simplicity is the ultimate sophistication.” If something’s convoluted or confusing, we work extra hard to break it down. - Making complex things simple is what we do.

Long Term: We always play the long game, whether it’s to support our partners in their growth journey, or make tangible commitments to climate action.

Excellence: We are a team of experts who consistently go all out to create pixel-perfect banking services and exceed our partners’ expectations— whatever it takes.

Be Human: We believe in the power of kindness and the importance of acting with integrity. But embracing our humanity extends beyond interpersonal interactions, it means caring about greater issues that affect our planet.

You can find out more about our culture.

• A 15-minute video call with our Talent Acquisition Specialist

• A take-home case study 

• A 1-hour Interview with the Hiring Manager