In SumUp, we are building a world where merchants can succeed by doing what they truly love. Our mission since day one has been simple: to give local businesses the joy of success through simple and innovative tools. SumUp is a digital ecosystem dedicated to local entrepreneurs. Our range of solutions addresses all the challenges of merchants: from booking and click-and-collect to deliveries and digital payments, as well as managing their business with intuitive and comprehensive financial analysis.

Your goals: Within the PreSales team, you will support our Team Lead in the following activities:

1. Managing and reactivating our customer database on Salesforce.
2. Coordinating and ensuring the smooth customer journey.
3. Studying the status of existing processes and proposing new ideas.
4. Implementing new processes to facilitate communications with our customers (automatic reminders, verifying the correct execution of appointments by sales representatives, etc.).
5. Handling and qualifying incoming inquiries (phone, email, chat) generated by our marketing campaigns and converting potential customers into actual clients.
6. Providing daily reports to the relevant managers.

Required profile:

1. You are a dynamic person and excel in managing interpersonal relationships.
2. You are proactive and not afraid to propose new ideas.
3. You are diligent in your work.
4. You can work in a team and foster teamwork.
5. You are interested in sales and would like to interact with B2B clients.
6. You are a candidate with personality and strong motivation.
7. You speak English fluently.

Why join us?

1. A rapidly growing company in both commercial and R&D aspects.
2. An ultra-competitive commission system.
3. A wide range of learning and personal/professional development opportunities.
4. A tailored continuous training program to develop your skills (language courses, market knowledge, product training, sales academy).
5. Weekly breakfasts and surprise snacks.
6. Monthly presentations and "Beer Fridays."
7. Sales introduction program.
8. Team building and company events.

SELECTION PROCESS:

The process consists of 3 steps:

1. Introductory interview with the TA
2. Technical interview with the PreSales Team Lead
3. Role play phone call 15 min

Job Application Tip

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.