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Account Manager - Food

Permanent contract
London
Salary: Not specified
No remote work
Experience: > 2 years

Stuart
Stuart

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The position

Job description

Let's talk about the Commercial team ⭐️

The Commercial team's vision is to ensure maximum value of current and future clients to Stuart is captured. We are the sellers, communicators, and enablers on a mission to bring on board new clients and grow existing ones in our incredible portfolio! We’re passionate about unlocking growth– whether it's through bringing on new business or educating the client on how they can power more deliveries through Stuart. Together, we're bringing on board and managing world’s most renowned businesses, helping them in their delivery transformation journey to offer faster and more convenient delivery options at check-out.

We have experts at every stage of a sales cycle: from marketing to help us acquire the right leads and push our brand awareness positioning us as industry leaders, to Sales that will use their incredible skillset to convert prospects to clients, Account Managers that help us grow these clients to do even more deliveries with Stuart and the commercial enablement team that helps us fine-tune our processes, tools, project and drive market intelligence.

About the role

We are looking for a motivated Account Manager to join our fast-growing London Commercial team. As an Account Manager, you will be a key asset in growing one of our largest clients. You will be tasked with supporting in rolling out key brands with our client across the UK, conducting performance analysis and supporting process improvement actions with the client as well as with internal teams.

You will be joining a great team at one of the most promising start-ups in Europe, surrounded by entrepreneurs passionate about disrupting existing models through technology. You will be working closely with the Senior Account Manager of our food vertical business.

What will I be doing? 🤔

  • Project management and execution - Support on the rollout of key brands with the client at a national level in a changing, complex environment
  • Organisation and attention to detail - Track client launches and pro-actively highlight any issues with the client (e.g. incorrect dates of launches) as well as look into ad-hoc client requests and track that these are resolved
  • Analysis - Identify performance issues across the UK and conduct data-driven performance deep dives within certain cities and certain restaurant brands, working with internal teams to suggest performance-improving actions to the client
  • Communication - Effectively engage across teams as well as with the client to improve performance as well as having regular calls/check-ins with the client
  • Presentations - build and deliver presentations/slides to summarise any deep dives or improvements to ways of working between Stuart and the client
  • Cross-functional collaboration - working across all Stuart teams to better focus client-facing efforts, taking the initiative to identify issues and find solutions
  • What do we need from you? 😎

  • 2+ years of account management or client-facing roles
  • Hustler mentality, hungry to learn and exceed client expectations in a demanding environment
  • Solutions-oriented, always looking for innovative ways to make things work rather than reasons why something won’t work
  • Experience in managing and/or supporting projects involving multiple stakeholders from different teams
  • Analytical mindset and proven problem-solving skills, using data to inform decisions
  • Consultative approach, with a natural desire to understand your client’s needs and work to find a solution that fits them best
  • Comfortable in using Microsoft office / Google docs to create presentations and conduct analysis
  • The stuff you wanna know 😉

  • Work-life balance - hybrid working model and flexible hours 🏡
  • £200 per month for food (groceries/restaurants/food apps etc) 🥗
  • Unlimited access to Udemy for all your learning and development needs 📚
  • Stuart Academy with regular workshops, Stu-Classes, and Stu-Talks 🎓
  • Stuart is putting Mental Health Awareness first! Wellness Allowance (£40 monthly) to use in any gym or sport class 🧘
  • Cycle to work scheme 🚲
  • Full Private healthcare (including dental & optical) provided by AXA 🧑‍⚕️
  • Pension taken care of through a partnership with Hargreaves Lansdown
  • Five months of paid maternity leave.
  • 2 volunteer days per year to have a positive impact on our communities and the environment
  • Work-from-Abroad policy (enjoy 30 days per year working from anywhere!) 🏞
  • Work in an international, dynamic and passionate environment with a company culture focused on learning and development 🎉
  • You’ve read all this way but you’re missing a skill or two? No problem, it’s our job to up-skill you to take your career to the next level. What we’re trying to say is, don’t be afraid to apply if you don’t tick all the boxes  💪

    At Stuart, we believe that employees today want to evolve in collaborative, high-growth environments where they can demonstrate their abilities and thrive both professionally and personally. We are convinced that employees need to find alignment between their inner values and their company’s culture and mission to unlock their full potential. We work to create a culture of empowerment, continuous learning and growth where everyone can bring expertise, own projects and easily measure their impact 🙌

    Stuart is proud to be an equal opportunity workplace dedicated to promoting diversity. We don’t discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status 💙

    Please note: Our Talent Acquisition Team is international coming from across the world 🌍 We kindly ask you to please submit your CV and application in English so that it can be reviewed correctly (unless the job posting is in a language other than English). Thank you 🤗

    Want to learn more about us? Visit https://stuart.com/about-us/ 

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