We’re a dynamic product team looking to positively impact how companies approach their employees’ wellbeing & quality of working life policies in thoughtful, innovative ways.

Our mission statement?

Sparking wellness habits that bring us together.

Our vision?

Become the super-app, one-stop-shop solution for corporate wellness.

Our Philosophy

• Test, Learn, Ship, Iterate, Repeat
• Simple, lovable, is better then minimum viable
• Design is like a joke, if you need explanations then it’s probably not so good
• A good prototype is worth a 1,000 specs
• A small test in production is worth 1,000 guesses
• Don’t pile up new features on top if your basics aren’t solid!
• Our job is not to ship “good ideas”, we ship solutions to our users most significant pain points

About the role

To help fulfill our ambitions, Sport Heroes is recruiting a new Head of Product Design to take part in moving the business to the next level! The Head of Product Design will be responsible for UX strategy & UI design across all products and play key role in helping us reach our vision.

At SportHeroes, The Design team includes UX & Content design, & works closely with our Product, User Research & Tech Teams to ensure the consistency of the User Experience all along our users journey. Our clients expect us to be experts in wellness & sports, & that needs to be reflected in every pixel!

A central point of expertise, the Head of Product Design will oversee all design projects, continue to grow our design culture, and refine the vision for Sport Heroes’ products. He/She will be responsible for ensuring a consistent and effective user experience, thinking about the customer’s journey over time as they interact with the product and the company. He/She will lead the design team but also take a strong hands-on design role.

Together with the Heads of Product, Research, & Analytics, the Head of Product Design will need to create buy-in and recognition across the business, empower internal teams to be more customer-centric, and clearly communicate the message, vision & strategy of UX and product design.

Main Responsibilities and Tasks

• Define and drive the product design strategy that integrates with the broader product strategy
• Take a hands-on lead of UX/product design, partnering closely with research, product, tech and business teams to define problems and goals, research requirements, map user flows, prototype and launch new products
• Continue the development and maintenance of a new design system
• Co-lead our qualitative user research program, actively recruiting and talking to our customers throughout the world to optimize product experience and design
• Be actively involved in defining strategy, advocating for user needs, and thinking through design systems, not just screens
• Design and test multiple ideas quickly to validate product direction

We’re looking for someone who is

• An expert in UX and UI design
• Someone with a pedagogical mind, and a passion for teaching her/his knowledge around
• A Team player with a good sense of humor
• An enthusiast who will spread good vibes across the office

Qualifications

• 5+ years of hands on UX/UI product design (web and mobile)
• Background in graphic design
• Experience developing wireframes and prototypes, testing design ideas with real users to assess value and mitigate risks
• A deep appreciation of feedback and flexible in delivery while staying aligned to the design vision
• Experience with design software such as Figma
• Comfortable presenting to internal teams and to clients
• Testing experience: working on screeners/discussion guides, gathering insights
• Strong communication skills that demonstrate ability to articulate ideas and design choices at all levels across the business
• International design experience a plus, including frequent interaction with international stakeholders
• Fluent in French and English

Bonus Skills

• CSR / mission-driven company experience of any flavor
• An interest in wellness, wellbeing, quality of working life, healthy habits is a plus