SINGULART has already connected more than 20,000 artists and clients across the art world. Our creators community is composed of more than 10,000 artists and designers from over 130 countries.
To guarantee an exceptional experience for our artists and customers, the Artist Liaison department has a Creator Care Team (team of 3 people) responsible for:
- Finding and onboarding the most talented artists from around the world, who will inspire our future collectors to bring art into their homes.
- Ensuring a high-quality service to our creators
We are looking for a smart, customer-focused, process-organized team member to fill the position of Customer Success Representative.
The main objective? Empower Artists and Designers from across the world through digital!
Your main KPI's: Number of artists successfully onboarded, Ticket response rate and resolution time, Creators NPS.