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SINGULART
SINGULART

Account Manager @balthasart [German speaker]

Internship
Paris
Salary: Not specified
A few days at home

SINGULART
SINGULART

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The position

Job description

Balthasart is where up-and-coming artists and the next generation of collectors meet. It is a SaaS solution, aiming to help artists reach their full potential.

We are looking for an Account Manager to ensure that our artists have the best experience with our platform.

 

The internship will start as soon as possible and for a duration of 6 months.

Testing & Learning is always on the agenda with us.

This job contains a guaranteed variety of activities, with many challenges. We also give you an insight into a number of interesting departments! We are looking for an ambitious person that wants to participate in the growth of a high-potential start-up.

Your responsabilities:

  • Account management & support: delivering a high-quality and timely resolution to the inbound requests from artists via email and phone
  • Artist happiness: deploying scalable actions to make artists happier and increase NPS (to give you some examples what has been done in the past: newsletters, automated e-mails, creation of a community, Instagram strategy..)
  • Logistics: managing artwork shipments from artists to clients
  • Onboarding artists: making sure new artists understand our platform

    • You are:

  • Passionate about customer relations: you are known for your excellent written and oral communication skills
  • Precise and organized: you are a structured thinker. You are able to prioritize your tasks but you can also jump from one task to another
  • Problem solver: you are implied in projects and find solutions thanks to your creativity
  • Proactive: you understand that small actions can have a big impact. You have a strong test & learn spirit and are able to implement new ideas in a fast-paced environment
  • Fluent in English and German (French, Italian or Spanish is a big plus)
  • Looking for an end of studies internship (you are studying communications, international management, economics or similar)

    • Why us?

  • Beautiful offices in the heart of Paris + a hybrid remote policy
  • A young team of 10+ people of all nationalities (France/Italy/Germany/Austria/Spain/Belgium)
  • A more than equal team: + 50% women in our team
  • Horizontal organisation: you will work closely with our Head of Sales & Operations

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