Job Title: Head of Data (Staff Analytics Engineer)

Type of employment: CDD (Fixed term contract)
Target start date: 06.04.2026

Manager:Simon Duvergier and then Loïc Guychard

Location: Paris or full-remote position in France. You must already be living in France and have the legal right to work here without visa sponsorship, as we’re unable to provide sponsorship for this position.

About ZigZag France 

At ZigZag France (formerly Shipup), we believe the customer experience doesn’t end at checkout.
We help eCommerce brands transform post-purchase and returns from a cost centre into a competitive advantage.
As part of ZigZag Global, we’re building the world’s most connected post-purchase and returns network — reducing complexity, driving sustainability, and reshaping how retailers engage customers after the sale.

Passionate and Collaborative Minds Wanted:

You’ll join a brilliantly diverse group across Europe. We believe a business is strongest when its teams are both inclusive and diverse. We recognise and aim to challenge everyday biases, remove obstacles to inclusion and ensure all our people can thrive and be themselves.

If you are passionate about making a positive impact, caring for both colleagues and clients, and embracing a collaborative mindset, we invite you to apply. Join us in building a workplace where every contribution matters, and each team member feels a profound sense of belonging and value.


Position Overview:

We’re on the lookout for an exceptional Head of Data to step in for a 6-month parental leave cover.

If you love autonomy, this role is for you — you’ll be running our entire data function as a team of one. It’s a rare chance to make a real impact, shape how we use data, and leave your mark from day one.

Key Responsibilities

• You work closely with go to market teams, product team and any other teams that need data to support the business. You will be expected to ensure continuity in supporting them on their data needs.
• You maintain and optimise the data along the whole pipeline: from ingestion to visualisation. This is done using with a modern data stack (Airbyte, Airflow, DBT, BigQuery, Metabase).
• You are the go-to person for providing support to any employee looking for some data in our visualizations. You can provide new data points with our transformation process using DBT when needed.

Our technical stack:

• Airbyte for ETL (which is mainly EL in reality), Hightouch for reverse ETL (or Activation if we want to use new buzz words), Airflow for orchestration
• DBT for transformation, with a medaillon architecture
• BigQuery for the data warehouse
• Metabase for the visualization
• Everything is self-hosted in a managed Kubernetes cluster
• Slack, messaging platform
• Notion, collaboration platform

What you'll need to be successful

• Extensive experience in a Data role.
• Strong understanding of Data engineering and Data analysts’ day-to-day and high-level challenges.
• Excellence in cross-team collaboration, from challenging the business need to executing a roadmap to provide a solution that answers the problem.
• Curiosity in the Data world and relentlessness in providing Data that matters and is actionable to our employees.
• Already worked with a Data engineering stack (from extraction to activation, with an orchestration mechanism).
• Worked with DBT core.
• Already worked with a visualization tool like Metabase, PowerBI, Tableau, Omni etc.
• Proficient in English.

Nice to have:

• Experience working with BigQuery
• Already worked with Metabase
• Worked with Airbyte

Benefits

• True impact with the data: our data team works very closely with the business to be a real enabler of owned topics. Our data team does not work as an external provider delivering ticket and/or dashboards that are never used in the end.
• A challenging and learning environment: we value high standards and empowerment. We always strive to make our employees grow to stay at the forefront of the market by knowing and using effective, up-to-date tools, frameworks, and processes!
• Flexible hybrid remote model: work from our Paris office or fully remotely, as long as you're within one hour of Paris time. We know that everyone has their own way of working that best fits their lifestyle and needs.
• International environment: join a diverse team with 10+ nationalities where English is our official language.
• People-centric company: we believe that happy and healthy collaborators can achieve great things. 
• Fun workplace where connections thrive: we value human connections and a collaborative work environment. That is why we organize opportunities to spend time together, whether physically or remotely. 
  • 4 mandatory gatherings per year: we cover your expenses to join key company-wide events, including company & team offsite, plenary session and team event in Paris.
  • office events: bi-monthly lunches at a restaurant with your peers, afterworks, breakfasts, themed activities...
  • remote events: quarterly virtual gatherings (e.g. cheese tasting, flower decoration) and a buddy program to connect with teammates.
• Swile card: Meal vouchers and more than €500/year for green transport subsidies (public transport, bike purchases, protective gear etc.).
• 33 days of paid time off per year: a generous PTO policy to support your work-life balance.

We are proud to be an equal opportunity employer and embrace diversity, equity, and inclusion in all that we do. We welcome applicants of all backgrounds and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. Everyone is valued and encouraged to bring their full selves to work.

We believe in hiring people, not just skills. If this role excites you and inspires you to bring your best every day, we’d love for you to apply.