Shipup

At Shipup, our mission is to create a seamless, proactive and branded post-purchase experience for online retailers. 🛍

If you are used to buying online, you probably already went through the experience of losing your nerve for an order that encounters multiple incidents. For online retailers, a poor post-purchase experience is a costly nightmare: it drags down customer satisfaction, online reputation, and repeat purchase rate while inflating the volume of complaints at customer support.

Shipup is a SaaS company that tracks in real-time the orders and deliveries of online retailers in order to create a seamless, branded, and reassuring post-purchase experience (proactive and live notifications, customized tracking pages, customer surveys at delivery…). Thanks to Shipup, ordering online is less stressful. Online shoppers are more satisfied, they complain less and buy again more.

Shipup works with more than 400 brands in Europe and North America, some of which are very successful digitally native brands (Cheerz, Blissim, Withings, Feed., Le Petit Ballon, Respire, Aime, Na-Kd, Ssense, Ysé, A.P.C. …) while others are larger, more traditional accounts (Leclerc, Carrefour, Intermarché, Go Sport, Yves Rocher…).

In 2022: Shipup announces that Global Blue has acquired a majority stake in the company while staying an independent structure.

Shipup is looking for new talent who can work autonomously and want to be the master of their craft - from A to Z. Shipup greatly values inventive candidates who are not afraid of the day to day of a start-up or jostled by ever present surprises and challenges.

Joining Shipup is also to believe and share their values, 100% :

• First and foremost: care for others
• Be ambitious for yourself and for the team
• Be the owner of your field
• Empower your colleagues
• Take initiatives

Working at Shipup means :

• Enjoying an international environment with non-French-speaking colleagues.
• Have a strong impact thanks to the human size of Shipup and its important growth
• A lot of perks (work-life balance, offsites, seminars, flexible remote)
• A clear product vision and approach.