Connect with Quadient

At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other. It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels.

Quadient is seeking to recruit two Field Operations Support Technicians to join our growing team-one to cover the North of the UK and another for the South. These roles are essential in supporting our Senior Field Service Technicians with the installation, maintenance, and repair of both Smart Parcel Lockers and Mail-Related Systems. The successful candidates will handle manual equipment setup, ensure safe and efficient transportation of goods and parts, and perform basic maintenance tasks on our devices. If you're a hands-on, detail-oriented individual with a knack for providing exceptional support, we want to hear from you.

Opportunity is remote field role based in the London/South of UK area.

• Maintenance and Repairs - Perform routine maintenance tasks on Quadient's Smart Parcel Lockers and Mail-Related Systems.

• Assist in resolving minor technical issues to minimize equipment downtime.

• Logistics and Equipment Handling - Safely transport equipment, parts, and tools using a company-provided vehicle.

• Use proper loading techniques to avoid equipment damage.

• Customer Service - Act as a point of contact for customers during site visits, providing updates and answering basic queries.

• Administrative Duties - Maintain accurate records of completed tasks, equipment transported, and parts used via Service Max.

• Compliance and Safety - Adhere to all safety regulations and company policies to ensure a safe working environment

Your profile

• Prior experience in a field service or technical support role is preferred but not required.

• Basic understanding of mechanical and electrical systems. - Proficiency with hand tools and basic diagnostic equipment.

• Strong organizational skills and attention to detail.

• Ability to follow instructions and work independently or as part of a team.

• Excellent interpersonal and communication skills.

• Ability to lift and carry heavy equipment (up to [specify weight]).

• Comfortable working on your feet for extended periods and in various environments.

• Full valid driver's license with a clean driving record. - Willingness to travel extensively within your assigned region (North or South UK).

Knowledge gaps can be filled. Even if you don’t satisfy every single requirement or meet every qualification listed, we still want to hear from you.

Ready to lead the way? Apply now.

Rewards & Benefits

Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.

Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.

Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program.

Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.

Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.

Smart Work at Quadient

At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you’ll be part of a dynamic, people-first community that drives success together.

Be yourself at Quadient

Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.

We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at career@quadient.com

Quadient is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law.

People. Connected.