Customer Success Manager

Job summary
Permanent contract
Paris
A few days at home
Salary: Not specified
Skills & expertise
Cybersecurity knowledge
Motivational skills
Negotiation skills
Relationship building
Collaboration and teamwork
+1

Qevlar AI
Qevlar AI

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Questions and answers about the job

The position

Job description

About Qevlar AI

Qevlar is a B2B SaaS startup that strives to massively increase the productivity of cybersecurity teams. We develop AI Cybersecurity Analysts that augment Security Operations Centers (SOCs). Since our creation 2 years ago, we have:

  • Raised €14 million in seed funding led by EQT Ventures and Forgepoint Capital
  • Been incubated both by Microsoft (genAI studio) and Meta (AI program)
  • Deployed our solution to Global 500 companies and leading MSSPs in EMEA and NA (Equans, Nomios, Globalconnect, Almond)


We’re looking for a Customer Success Manager to be the trusted partner for our clients, helping them integrate Qevlar into their SOC workflows, troubleshoot challenges, and maximize the impact of our AI-powered investigations.

What You Will Do

We are seeking an experienced and motivated Enterprise Account Executive to join our sales team. The ideal candidate will have a strong background in B2B sales, excellent communication skills, and a keen interest in cybersecurity and AI technologies.

  • Identify and pursue new business opportunities through various channels (networking, cold calling, inbound leads, etc.).
  • Develop and maintain strong relationships with key decision-makers in target companies.
  • Conduct thorough needs analysis and present our solution to potential clients.
  • Manage the entire sales cycle, from initial contact to contract negotiation and closing deals.
  • Collaborate with internal teams (Development, product, marketing) to ensure client satisfaction and successful implementation of solutions.
  • Meet and exceed sales targets and KPIs set by the company.
  • Stay updated on industry trends, competitive landscape, and emerging technologies in cybersecurity and AI.
  • Provide regular sales forecasts, reports, and market feedback to management.

Who You Are

  • 5+ years of experience in Cybersecurity.
  • Ability to autonomously solve problems and suggest improvements to current processes.
  • Strong understanding of cybersecurity and AI technologies, and the ability to articulate their value to prospective clients.
  • Ability to build and maintain long-term relationships with clients.
  • Self-motivated, proactive, and able to work independently as well as part of a team.
  • Fluent in English and French, additional European languages are a plus.

      Why join us

      • Competitive salary package (50% base, 50% commissions)
      • Comprehensive benefits package, including stock options
      • Opportunity to work with a talented and passionate team in a fast-paced, innovative environment.
      • Career growth and development opportunities within a rapidly expanding company.
      • We’re flexible on location - you can either work from home or join your colleagues in our beautiful office in Paris’ 9th arrondissement.
      • If you’re excited about helping security teams adopt cutting-edge AI, we’d love to hear from you. Let’s build the future of cybersecurity together.


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