Data is the new oil. If you run a business, and you want to do anything with your data, the first thing you need to do is create the infrastructure required to store and query that data. This is where Pure Storage comes into play - with a variety of hardware and software solutions to get the maximum out of your data.

ISS (Infrastructure Shared Service) is an international organization within Pure, responsible for all of Pure Storage's engineering infrastructure, development environment, and production services. We work with all internal engineering teams to provide reliable services that are used to develop new products and features, in many different environments: from our multiple data centers to various public clouds.

As a Reliability Engineer in ISS, you will work to improve the reliability and performance of Pure Storage's critical infrastructure applications by owning their development and operation. This means setting and owning SLO goals for uptime and latency, as well as helping colleagues leverage the features and workflows available to them. All with the focus of keeping the backend web servers, load balancers, and database servers healthy and running smoothly.

We are looking for engineers who have a mix of software and systems skills, are passionate about reliability, performance, and efficiency, and have experience building tools, services, and automation to manage and improve production services.

Responsibilities

• Design, operate, maintain, and troubleshoot enterprise systems such as databases, message queues, APIs, and distributed applications through the use of data and metrics such as SLOs and error budgets.
• Establish and practice sustainable incident response and blameless postmortems to prevent problem recurrence.
• Support services before they go live through activities such as system design, developing software platforms and frameworks, capacity planning, and launch reviews.
• Scale systems sustainably through mechanisms like scripting and automation; evolve systems by pushing changes that improve their operational management reliability and velocity.
• Collaborate with team members, across business units, and across multiple time zones to create high quality customer outcomes.

Minimum Qualifications

• Demonstrated Coding ability with one or similar of the following: C, C++, Java, Python, or Go;
• Demonstrated experience in design, implementation, delivery, and maintenance of software systems;
• Able to work in a 24x7 on-call rotation using a follow the sun model (i.e. 8am to 8pm local time pager duty, approximately 1 week every 2-3 months);
• Systematic problem-solving approach, strong communication skills, and a sense of ownership and drive;
• Experience in analyzing performance & debugging Enterprise Systems.

Preferred qualifications

• 5+ years as a Site Reliability Engineer, DevOps Engineer, or Infrastructure engineer;
• Understanding of Unix/Linux, and optionally Windows operating systems;
• Experience working with Infrastructure as Code / Automation tools (Ansible, Terraform, CloudFormation);
• Well organized, with ability to prioritize tasks independently, set goals and follow through in order to see them to completion; 
• Experience with containers and container orchestration systems such as Docker and/or Kubernetes;
• Expertise with hybrid (bare metal/public cloud - AWS preferred) cloud environments.

We are primarily an in-office environment and therefore, you will be expected to work from the Prague, Czech Republic office in compliance with Pure’s policies, unless you are on PTO, or work travel, or other approved leave.

Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations. 

This role may be eligible for incentive pay and/or equity. 

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events - check out purebenefits.com for more information.