Senior Director Client Partner CPG

Job summary
Permanent contract
Salary: Not specified
No remote work
Experience: > 10 years
Skills & expertise

Publicis France
Publicis France

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The position

Job description

Publicis Sapient (PS), a global leader in Digital Business Transformation (DBT), is looking for a Senior Client Partner with a demonstrated track record of results to join our elite Growth Force team.

Aligned to the consumer products/CPG industry, you will harness the depth and breadth of PS’ portfolio, and the value-add of our extended capabilities through Publicis Groupe, to identify new opportunities, new buying centers, and innovative ways to help our clients evolve for a more digital-enabled future, positively impacting their business and their customers.

Your Impact :

  • Drive and lead stewardship across clients, acting as their PS leader and ensuring profitable YoY Growth
  • Own the PS Account Plan and 360-degree relationship with your clients to deliver on measured sales and revenue growth, existing and new projects, and overall satisfaction
  • Develop a relationship map, 3–5-year vision and strategy, and manage tactical executions to sell the full PS portfolio
  • Foster deeper relationships with customer CXOs (beyond the CMO and CIO) through marketing campaigns, thought leadership activities, account references, and PR/media opportunities
  • Shape proposals and negotiate agreements focused on achieving mutually beneficial outcomes for PS and its clients
  • Own monthly, quarterly, and annual booking targets and ensure contractual arrangements meet defined commercial goals
  • Manage and ensure delivery expectations and satisfaction by orchestrating relevant Delivery stakeholders
  • Advocate for your clients internally and ensure all opportunities are accurately reflected and forecasted in the PS CRM pipeline to provide visibility and cross-sell opportunities with all practices, capabilities, and alliance partner teams
  • Maintain a thorough understanding of the PS GTM offerings and solutions, brand and network building, cross-client line of businesses, and industry trends
  • Cross-sell across our horizontals, services, solutions, and capabilities
  • Demonstrate a high level of performance and results in goal achievement, account management, people and diversity development, business / financial / technical specialization, innovations, and contributions to the PS Growth Force Community
  • Manage PS internal stakeholders and build a dedicated and virtual team of experts to match our offerings to Client priorities
  • Contribute to Global Client Partner community and Growth Force community strategies, best practices, case studies, and education

Preferred experience

  • Experience of overseeing digital business transformation, key account management and business development responsibilities within professional services for consumer products industry clients
  • Recognised thought leader and industry expert in digital business transformation and consumer products/CPG industry
  • Experience managing large accounts of 5m+ revenue
  • Proactive and consultative approach to business development and a track record of growing business through market-leading and enterprise wide innovations, and thought leadership
  • Proven experience of growing and transforming accounts and establishing an expansive network of advocates across large scale corporate customers
  • Ability to develop and nurture Trusted Partner-level relationships with both C-suite client contacts and internal stakeholders via a strong industry POV and understanding of client needs
  • A passion for people, leadership, equality, and society
  • Strong global leadership capability to manage a team and lead change while inspiring and developing others
  • Strong learning mindset and drive for continuous evolution and self-improvement, including cultivating learning agility, development of personal adaptability, and pursuit of excellence
  • Perfect fluency in both French and English is required for the role
  • Flexible and mobile, able to work in a hybrid WFH, office, and travel environment as the role necessitates

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