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Ops Manager H/F - CDI - @ Startup Juno

Job summary
Permanent contract
Salary: €38K to 45K
Starting date: May 05, 2024
A few days at home
Experience: > 2 years
Education: Master's Degree
Skills & expertise
Generated content
Attention to detail
Automotive industry knowledge
Creativity and innovation
Career counseling

OSS Ventures
OSS Ventures

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Questions and answers about the job

The position

Job description

You will join the team to guide and assist our users and ensure their utmost satisfaction in using our solution. In details, you will :

  • Train and assist new clients

  • Create lasting relationships with our clients by listening to their needs and providing a personalized experience

  • Provide technical support daily and always support them with patience and advices 

  • Ensure the smooth deployment of Juno in factories (planning and prioritization, monitoring deadlines, cost tracking, leading meetings)

  • Build a constructive relationship with our clients in the optic of a continuous improvement of the Juno solution thanks to their feedbacks

  • Anticipate and/or identify needs and issues to relay to the operational and product teams

  • Challenge our current processes to improve them (tools, processes, format…)

  • Making our clients and the team’s lives easier !

Preferred experience

You are the ideal candidate if :

  • You are sociable, dynamic, and have an entrepreneur soul

  • You have a graduate degree from a business/engineer school or university (Bac +5)

  • You have a 2 years experience in agile project management

  • You have good listening skills and the ability to adapt to different environments

  • You speak French and English fluently (written, read, and spoken mandatory)

  • You pay attention to detail and you are thorough

  • You are good at explaining and are able to simplify things that may seem complex

  • You have a “startup” mindset: equally ready to get your hands dirty and to contribute to strategic thinking on business matters

What this job will bring to you…

  • A large industry knowledge

  • An opportunity to participate to a product development strategy

  • Being part of a growing organization

  • Work in a highly motivated and engaged team that has a will to improve their processes and ways of doing every day

  • An open-mindedness that encourages innovation and risk-taking

  • A driving experience for your future projects

… And what’s cool about this job!

  • Career advancement opportunities

  • Offices in the heart of Paris, with partial remote work possible

  • Being able to work in an innovative environment where everything is yet to build - or rebuild!

  • The network of a startup studio that has launched 12 startups to date

  • Good health insurance with Alan and 50% refund of the Navigo metro card

  • Gross salary : package between 38k€ and 45k€ according to experience

Recruitment process

  • Step 1 - Quick 20-minute exchange with Zoé, Office Manager

  • Step 2 - Interview and simulation exercise with Emmanuelle, Ops Manager

  • Step 3 - Fit assessment with Thibaud and Reda, Co-Founders

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