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Customer Success Manager - Big Data & Analytics Fintech

Permanent contract
Paris
No remote work
Salary: Not specified
Starting date: October 22, 2023
Experience: > 4 years
Education: Master's Degree

Opensee
Opensee

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Questions and answers about the job

The position

Job description

What are you going to do?
As a Customer Success Manager, you will be in charge of implementing Opensee’s solution within our clients:

  • Act as the cornerstone of the integration cycle at Opensee’s clients
  • Conduct tricky and complex projects
  • Manage all aspects of the implementation project facing clients (IT, Business) and internal resources (DataOps, Developers)
  • Advise clients on best practices and optimization for Opensee implementation
  • Gather client requirements for new features and product enhancements and work with Product Owners to contribute to the product’s evolution
  • Contribute to product support and troubleshooting
  • Participate in demos and Proof of Concepts

Preferred experience

Requirements

Must-have:

  • Master’s degree in Engineering or equivalent
  • Excellent analytical, numerical and conceptual skills
  • Excellent verbal and written communication skills in English
  • Experience in project management
  • Problem solver
  • 2-5 years experience in tech, finance or consulting
  • Skills with SQL
  • Interest in Tech and Finance

Nice-to-have:

  • Background in coding or testing
  • Skills in Big Data technologies and Python
  • Experience in a SaaS environment
  • Experience in a Tech Startup/Scaleup
  • Experience with Agile or Scrum methodologies

Working conditions 

  • Permanent position
  • Location : Paris (17’ district)
  • Hybrid working (3 days a week in the office)

How to apply 
Send us your resume and a brief description of why you are interested in joining us, and we will come back to you very shortly!

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