YOUR MISSIONS :

As a Sales Enablement & Training Manager, you will play a pivotal role in enhancing the capabilities of our Sales & Enrollment teams in France and the US, by developing and delivering comprehensive enablement strategies and training programs. Reporting directly to the Sales Operations Lead, you will be responsible for designing training initiatives, creating educational content, orchestrating alignment, managing our knowledge base and facilitating a seamless learning experience that empowers our teams to achieve their goals. This position offers an exciting opportunity to collaborate with cross-functional teams, including sales, marketing and product to ensure alignment and support for our company’s growth objectives.

Daily missions :

Enablement & Training

• Develop and execute a comprehensive revenue enablement strategy aligned with company goals.

• Design and deliver regular training programs, workshops, demos and animations to equip the sales and enrollment teams with the necessary knowledge, skills, methodologies, best practices and tools to excel in their roles. This includes operational training aspects, like CRM systems, sales cycle, pipeline and account management, as an integral part of sales training.

• Update and maintain training curricula, ensuring it remains relevant and aligned with the company’s strategic objectives.

Onboarding & Performance Development

• Design and implement the onboarding process, providing necessary training, resources, and support for a smooth role transition (optimizing ramp-up time).

• Establish key training and performance metrics to measure revenue enablement effectiveness, and provide regular reporting and analysis to stakeholders.

• Collaborate with sales management to assess performance gaps, and develop targeted training programs to address them.

• Lead and contribute to strategic initiatives aimed at improving sales effectiveness and efficiency.

Product Enablement, Product Launches & Go-to-Market

• Partner with product teams (Learning & Platform) for knowledge updates, creating and deploying training documentation and sessions for each product iteration.

• Implement and run User Acceptance Tests (UAT) with internal users for each product increment that has impact on business processes, with the ability to effectively engage and influence stakeholders at all levels of the organization.

• Contribute to GTM initiatives with Product Marketing, Marketing and Learning, ensuring alignment across teams for messaging, content, positioning, collateral and market intelligence relevant topics.

Playbooks, Knowledge Management & Buiness Process Documentation

• Create and maintain comprehensive playbooks that outline best practices, sales strategies, and key information to guide sales and enrollment activities.

• Map and document sales and enrollment processes to ensure clarity and consistency across the team, and integrate them into training programs for comprehensive understanding.

• Manage knowledge in Notion, ensuring it serves as a central repository of enablement resources, training materials, sales tools, collaterals, and other critical information accessible to the sales team.

• Collaborate with the rest of the Sales Operations to regularly evaluate sales processes and tools to identify areas for improvement.

This role offers an exciting opportunity to directly impact the performance and success of our Sales & Enrollment teams through innovative enablement and training initiatives. If you are passionate about developing sales talent and optimizing learning experiences, we would love to hear from you.

YOUR FUTURE TEAM :

You will be part of the Sales Operations Team, and will report to Alonso Diez Canseco, our Sales Operations Lead who is responsible for the business performance analysis and improvement.

The Sales Operations Team plays a pivotal role in shaping and executing the strategic direction of our organization. This small, dynamic and collaborative team is dedicated to driving efficiency, a

• Strong project management skills and organizational skills, with the ability to lead cross-team initiatives and drive results/change in a fast-paced environment.

• Sales expertise: A deep understanding of sales processes, methodologies, onboarding programs, sales playbooks, ongoing sales training, and best practices.

• Mastery managing knowledge and documentation in Notion or similar.

• Experience turning complex ideas into understandable pieces.

• Highly effective interpersonal, verbal, and written communication skills - clear, articulate, persuasive, with the ability to effectively engage and influence stakeholders at all levels of the organization.

• Level C1 minimum in both English and French.

• Demonstrated analytical skills and a data-driven approach to decision-making.

• Proficiency in sales enablement tools and technologies, CRM systems (Salesforce a plus).

• Proficiency with Excel, Google Doc, and Slide.

At OpenClassrooms, we prioritize learning potential over a perfect alignment with every job criterion. We highly value qualities such as eagerness to learn, commitment, and the potential for growth. If you are motivated and confident in your ability to excel in the role, we enthusiastically encourage you to submit your application.

• HR Prequalification (30 mins) with a member of the HR team

• Manager Interview (1 hour) with Alonso (Sales Operation Manager), to delve into your professional background and achievements.

• Practical Case Study

• Team Interview (45 mins) to evaluate your compatibility with our work environment and values.

• Professional References: At the end of the process, we may request professional references if necessary.