Within Ontex Digital Factory the Digital Product Owner is ultimately responsible for the successful delivery and lifecycle of new customer/consumer facing Digital Solutions. The purpose of the position is to work with the business stakeholders to define and create innovative solutions with exceptional user interfaces and features.

This involves: defining the complete functional requirements with the business stakeholders; designing key components of the applications/platforms; coordinate the development efforts with the Technical leaders of the Digital Factory to deliver and maintain sustainable, qualitative and scalable solutions for Ontex globally.

Main responsibilities and key tasks##

Leading and working with both the business stakeholders and the technical teams to integrate key elements of the on-line technical solutions and ensure the quality of the solutions meet the business expectations.
Specific responsibilities are (not limited to):
• Build and maintain the Product roadmap
• Transform Business Requirements into Functional & Technical Requirements
• Work with internal and external partners to define the best UX/UI, product features and reporting needs
• Own the digital product backlog, defining acceptance criteria and prioritizing user stories
• Manage urgent fires and low hanging fruit opportunities while building new solutions
• Setting up and managing the required solutions maintenance teams
• Supporting the project execution in an agile way:

• define the technology scope/components/tasks of the projects
• ensure project governance
• provide technical reviews of the solution and a comprehensive testing
• “market” the solutions to the Ontex stakeholders and other entities
• use agile management technics/methodologies to facilitate necessary meetings between the Technical teams and the business stakeholders (weekly prioritization, guaranteeing the right features are being built at the right time,…)
• build the appropriate trainings/education and documentation material to ensure the solutions are used effectively

Job complexity and challenges

• Fast paced and undefined environment
• Global / international solutions to define and own (CRM, B2C/B2B front-line solutions for different Divisions,…)
• Cross functional projects
• Nonhierarchical management
• Fluency in English

Educational requirements:
• Graduated Engineer, Master of Science Degree in Engineering & Technology or Business School
• Certification on an Agile Project Management Methodology would be a plus

Experience requirements :
• Overall working experience of 3-5 years
• Proven experience with the following:

• Scoping and delivering technology innovation services
• Web Application/solution design and development
• Delivering excellent UX/UI to customers/consumers
• Different technology architectures and trends
• Experience in setting up and managing external and internal Development Teams
  • Passion for technology trends e.g. Ecommerce, Subscription ecommerce, Mobility, Analytics
  • Experience in a Consumer Goods industry would be preferable (subscription / e-commerce)

Specific competencies :
• Understanding of web development (front and back):

• Proficient understanding of what a technical stack is and the function of each layer/technology component
• API concepts and developments
  • Proficient understanding of the eCommerce processes and technical components (like eCommerce CMS) as well as the cloud/hosting environments
  • Able and willing to wear many hats to get the job done in an agile, fast-paced and constantly changing environment
  • Being exposed and understanding the different Digital competencies required to build and operate on-line platforms:
• UX/UI Design
• SEO/SEM activities
• A/B Testing and web analytics concepts
• Mobile development technologies
• CMS, WMS, CRM, PSPs
• Integration with back-end ERP or similar systems

• Interview with Head of Digital Factory
• Interview with Head of Subscription Digital Operations