Client Services - Operations Consultant

Permanent contract
Paris
Occasional remote
Salary: Not specified
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Murex
Murex

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Questions and answers about the job

The position

Job description

The team​:

You will join the Client Services EMEA – Operations domain, a team dedicated to supporting and advising our European clients in their use of the Murex platform.

Our mission is to:

  • Ensure the smooth operation and evolution of the platform for Back Office users (Collateral, Settlements, Regulatory Reports, Life Cycle, …)

  • Provide expert support across incident resolution, configuration, and implementation.

  • Collaborate with internal teams to deliver innovative solutions in a fast-paced and demanding environment.

  • Foster strong client relationships through training, governance, and strategic advisory.

You’ll work with a diverse and multicultural client base across Europe, with opportunities for travel and direct client engagement.

Your missions/What you’ll do​:

  • Support clients in using and configuring the Murex platform, ensuring timely resolution of incidents.

  • Collaborate with internal product and development teams to deliver fixes and new features.

  • Participate in projects of modernization, migration, and module implementation, including design, configuration, and validation.

  • Deliver training sessions (internal and external) and contribute to continuous documentation improvement.

  • Act as a trusted advisor: present platform evolutions, report activities, and contribute to client governance strategies.

  • Embrace innovation and creativity to meet the evolving needs of capital markets.


Preferred experience

Your profile/Who you are​:

  • You hold a Master’s degree from a top-tier engineering school or university, with a focus on financial markets and/or mathematics.

  • You are curious about IT and software development, with knowledge of Unix, SQL, Oracle/Sybase being a plus.

  • You have strong analytical skills and a problem-solving mindset.

  • You are client-oriented, with excellent interpersonal and communication skills.

  • You thrive in a collaborative, multicultural, and international environment.

  • You are fluent in English and open to travel across Europe.

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Why should you join us: 

Joining Murex means stepping into a role that blends technology, finance, and client interaction*. You’ll be exposed to a wide variety of **European financial institutions*, working closely with *Front Office teams on real-world challenges. Our environment is fast-paced and intellectually stimulating*, where *adaptability and creativity are key to success. From day one, you’ll benefit from continuous training** and the support of a passionate, expert community.*

At Murex, we value the strength of our Murexians’ networks and the connections they build. It’s very likely that alumni from your schools or members of your network are already part of our teams. Feel free to reach out to them to learn more about their experience at Murex!

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