mediarithmics is a next-gen CDP, a SaaS platform integrating in one solution DMP, CDP and data collaboration capabilities. The technology is engineered in France, leveraging more than 10 years of R&D in compliance with the strictest EU data privacy regulations. The next-gen CDP is purpose built for leading media, retailers and large consumer brands to help them leverage their first party customer data assets. mediarithmics was founded in 2013, and currently works with some of the most advanced and data centric clients across Europe including Channel 4, Fnac-Darty, Havas Media, TF1, Canal+, Mulliez Group, Orange Advertising, Cdiscount Advertising…
We are looking for a hungry and driven Customer Success Manager EMEA to help us build on top of the international success we have had over the past 12 months, by helping us focus on our key international markets including UK, IE and DACH.
You will report directly to the General Manager International / VP Customer Success and will be tasked with driving Customer Happiness in-line with our core metrics (NRR, CSAT, NPS).
You will be a key partner in our Customer Success Team, working together as a unit to drive success, enabling our clients to achieve their goals on an ongoing basis.
Responsibilities
Business
Operational
Internal Collaboration
Requirement
Good reasons to join us?
An approach and a technology at the cutting edge of Data Marketing (Elastic Search, ClickHouse, Kubernetes, ...).
We have various clients: Brands, Agencies, Publishers, Retailers, E-commerce players in France and abroad.
A flat management culture and strong growth allowing a fast evolution within the company supported by training and personal development coaching.
Team of seniors and experts within a human size company which allows everyone to express themselves!
These companies are also recruiting for the position of “Customer Service”.